The only issue I had was my trailer wasn't swept out.
stacy w
Clearwater Secure Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kennewick, WA 99336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The manager was really nice and professional. Made it quick and easy. Will definitely use this location if needed again.
Rebecca TThe pickup truck was dirty inside and out. The inside was full of long white dog hairs. The truck otherwise was a good truck.
Janis MI got to the rental office to return the trailer at the time it should have been open and left 30 minutes later and they were still not open. There was trash on the ground around the office and in the storage area. There were parked trucks blocking the exit from the office location. Calls to the office were not answered and were not returned when a message was left. The first U-haul agent I talked to about the problem said they would check the trailer in but that did not happen. The 2nd U-haul agent I talked to was successful in getting the trailer checked in and they appeared gave me one free day for my trouble. There was no working link on the U-haul web site where I could leave feedback.
Steven HTruck was old with 143,000 miles. Front end wandered all over the road. Tires were very out of balance and bounced truck so bad on highway it almost made driver nauseous. Exhaust manifold leak when engine was cold. Location was poorly managed. Had reserved moving blankets but they didn't have any and simply complained that U-Haul didn't have a system to track the inventories. Had to wait extra 20 minutes for attendant to remove combination lock accidentally installed on cargo door. Office could not print my contract. Took 4 days to get the automated check-in resolved and finally had to drive to location and ask the owner to check the truck in. This was after 4 different calls to 800 GO UHAUL and area coordinator. No one ever answered the phone at this location during these 3 days. He claimed internet problems. Office smelled like marijuana buds. Will never use this location again.
Robert C