I ordered 12 furniture pads and did not get any. I was still charged for them. The utility dolly seal was already gone when I got the truck and I got charged for it. The truck interior had trash in it from the previous renter.
Jason Lovato
iStorage 8313
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Katy, TX 77449
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I have ordered dolly appliances but didn't find it in the back of truck at the pick up date, that make me carried out my stuff without it and got pain in my back.
Jaafar Al saffarThe unit was dirty, the dolly was not there and they charged me, I do not recommend this location
Gary CaranamaMaybe, training employees on ever matter. The gentleman at the front desk could not help me w/ my reservation. He claimed to not have been trained or have knowledge about helping me w/ my particular issue.
Bryan BarronI would never recommend this location to none of my friends or family sorry not sorry...
Jospeh Pena