For one I did not send me an email trying to tell me that I owed extra for something and then sent me an email when I called that day right after I told him why are they charging me for extra to say that they were charging me extra I have all the proof showing that they never sent emails out there a rip offLori O.
Moving Truck Rental in Kansas City, MO at Quick Move Rental
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Kansas City, MO 64118
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
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Not change the pick up location at the last minute. I had to add an additional hour on to this move because my pick up location was moved to another state. I tried calling the 800 number and using the website but I was provided no options to change the pickup location or select a different piece of equipment. The personnel on the 800 number hung up on me twice without answering the call. The third time I called I was told to basically take it or leave it. Since I did not have any time left to rebook or find another rental company I was forced to drive the extra hour.Joseph V.
Customer did not leave a comment.EVA H.
Very friendly service at this location.Cynthia M.
The manager there was more then helpful and had patience with me. I had never used the mobile system before and it is not user friendly. I will not use that service again!Austin A.
You made the moving experience delightful and easy! I will come to this Uhaul location every time!!CHRISTINA M.
Representative was friendly and thorough. Even with a long line behind me he took the time to make sure I was satisfied.SHAWN M.
Great service! Will return.JUSTIN L.
Couldn't get into the lock. Had to wait almost an hour before someone could help. Customer service and the owner were nice enough and were as helpful as could be. Once we got the truck and loaded it we realized the cables that shut the door were messed up and couldn't shut the doors. The truck over heated. But we were able to get the small move donedesiree B.
Very friendly and helpful staff! 10/10 recommend!SAMANTHA A.
Be sure communication is passed when reserved vehicles are not available. Rented for pick up truck which wasn't there and no tools to help attach ball hook to hitch. Individual at desk was kind and best part of the location. Reservation system needs to be better though. Poor experience over all.CHRISTOPHER S.
I did not go inside so cannot comment on clean & inviting. The employee who checked me out in the parking area was great.KURT S.
The staff was very friendly, professional and extremely helpful. I had to move on a Sunday and this was the Sunday of Mother's Day. Even with these circumstances, the staff was still perfect.Kenneth N.
Very helpful and friendly staff. Anyone looking to rent a U-Haul should go here.Garret W.
They over charged me. They charged me a overnight charge if $20 and I returned the evening before so I should have received that charge. I received a phone call at around 5 pm the next day and a different uhaul location asked me why I hadn't returned the truck. I informed them that the truck was returned the day before. Then they charged me for gas when I took pictures of the gas gauges before I drove away and when I returned it showing it was filled up correctly. I will never use this location or any uhaul location again.JOSEPH G.
Fast, friendly and convenientSARAH P.
Make sure the trailers lights actually work i rented a trailer that only 1 brake light worked then all the other brake lights and turn signals did not work. Wasn't bad service at all very nice people but would have been nice to get a trailer that wasn't broken like thatCHRISTOPHER P.
My credit card was not credited for miles paid but not used. I was told I will receive credit for miles not used. Never received that money back. Hopefully U-Haul will fix this problem.WOJCIECH K.
Great service, fast and friendly!CHRISTIAN E.
I rent a truck for 24 hrs and was charge for 48.. i was quoted $57.35 and got 2 diferente charges.. i want my money back and wish the customer service were more friendly, less rude and charge correctly since because of US "customers" they have a job they should think twice keep acting like that or will b no more customer... I need my money back "ALEJANDRA E.
Have someone there when an appointment has been scheduled.JOHN P.
Very hard to communicate with the office, no one answers the phone.Hayley L.
There was no one at the location at the time I was supposed to pick up vehicle. Myself and another person were trying to drop off vehicles at 4:45 and they were supposed to be open until 5RICHARD P.
Sam was amazing! He was friendly and professional Great personality!Sybille A.
Nothing it was perfect the young man that helped me was very kind uhaul systems was down world wide Main Street wouldn't answer their phone Troost told me they couldn't rent any trucks because of it but North Oak said he would just do it manually by making a phone call so kind!DANA S.