Very nice folks, very professional at this location.Farrell Glenn F.
Moving Truck Rental in Kannapolis, NC at First USA Storage Kannapolis
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Kannapolis, NC 28083
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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The customer Service was great. The process was very smooth and easy. .James K.
I had the best experience, both at pick up and drop off. The staff was super friendly and knowledgeable. I have used u-haul in the past, but the Kannapolis location is overall the most efficient and professional. I will use them for all of my moving needs in the future.DENISE B.
I don't see any need for improvements due to the employees being very professional. I was there Friday and Saturday and both employees were very professional and courteous. Great team work.WILLIAM M.
Kayla is fantastic, knowledgeable, friendly and professional.NORMA C.
This location has poor customer serviceBRIANNA L.
Great team at this location!!ZACHARY P.
Stop overchargingTerence P.
Did not appear to want to have customer's.Sam L.
The price in the mileageJohnny T.
I had a very good experience with this location also!!! Kala was great and very prompt checking me out. I would recommend this location to everyone.Kim M.
The young lady that helped us was excellent!! Awesome customer service attitudeJOSHUA S.
My wife and I just closed on our house hence the need for a Uhaul truck. The following night, we got an alert from our credit card company that someone had attempted an $8000 charge. We later found out that Uhaul had charged $36,000 for whatever reason. Our spending card for the move was frozen and the urgent expenses that we needed to take care of for the week were rejected. I am very disappointed in a company that I have always used for all my moves. I couldn't pay my floor guy or buy the supplies for him to get the work started. Thank you Uhaul Frantz CoulangesFrantz C.
I needed to extend my rental and wasn't given an explanation for why I couldn't. I was very disappointed with my experience. I would never use this location again.Charlie B.
We had no problems and, the lady that helped us was very nice and professional.DEBORAH P.
The remote access was a little slow responding.MYRON L.
My experience when I picked up was great. Although the clerk told me since no one had reserved it as long as I bought it back before 6(closing) she wasn't going to trip. Then that day called 3 times acting as if I had stole truck and as if she didn't tell me as long as I bring it back before closing she was ok with. I had already told her I was up the street participating in a fall festival. She said its cool as long as its back before 6. All I'm saying is don't make it seem like to a customer waiting for the truck that I went over my time and she wasn't aware what was going on because she's the one said it was ok for me to go over my time. I never do it anywhere I rent a uhaul. Just don't lie to customers and then act as if you had nothing to do with it. You basically called your customer a liar. She might say this isn't true. I have a witness that can attest to this entire encounter. The same way she called to see where the truck was. When she realized someone had reserved she should have had the decency to undo what she said and just say I know I said before 6 but now someone has reserved it so it has to be back by 5. That would been the right thing to do. Instead of acting like a customer stole the freaking truck. I really don't appreciate being treated like I stole something or that I'm a liar. Im adult and I have adequate income. I don't have to do either one. This could have ended so bad. With all the things going on in the world today. All it takes is one lie to mess up someone's life. Lesson learned don't trust the lady at the uhaul place in North Kannapolis. The place itself was perfect. Location...accessible and convenient. Thank youToni H.
Just sucks it cost so much to use (.99 cent er mile, it's usually.79).CURTIS L.
Cockroaches in the cab while driving almost made me wreck.Kyle H.
I have not recieved my return on my refund yet.Brenda W.
THE LADY WORKING WAS AWESOME VERY HEPLFULmary B.
The truck did not smell freshly clean during this COVID season. The front desk lady put my drivers license on the desk after it was handed to her. She should have handed it back to me. Everything else was good.Regina I.
Excellent customer service experience and support.Kimberly M.
Good customer serviceJohn S.
Explain a little more information on the drop off procedures.Kenneth K.