7am guaranteed truck share confirmation. Couldn't pick up until 9am when that opened. When questioned why couldn't we pick up as schedule; response was Uhual knows not to schedule before 9am because they aren't open. Waited 2.5hrs in parking lot to pickup truck. Owner was curtious.Kelway H.
Moving Truck Rental in Kannapolis, NC at The Mobile Mac Shop
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Kannapolis, NC 28081
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was not told about all the other charges. I was told that it was $55 to rent the trailer. I would like to get the other money back.JAMES S.
Very quick....while process took less than 10minDAYNA L.
The place was in a very sketchy area. The guy there was very nice but carrying a sidearm on his hip. The truck was beaten up, the windshield cracked on the passenger side and dirty in the back of the truck. In addition, the reservation was messed up twice: the time I needed the truck and they charged me for insurance even though I declined it.SIDNEY S.
No one on location on arrival, tried calling and was unable to leave a messageJeffry S.
Had scheduled after hour pick-up but the remote access app did not work. Called 1-800-Go-Uhaul and sat on hold for an hour - waste of time! I checked in the back of the two 26' trucks they had in the lot and they did not contain the 4 dozen blankets or dolly I ordered so left since I would need to return the next day anyway to pick that stuff up. Returned when they were open and got my truck and car trailer. The truck was dirty and was obviously never cleaned let alone COVID cleaned. My wife cleaned it. They didn't have any blankets or dolly so they sent me to a Uhaul center to pick up. Crappy start to a cross county trip and thankful that I will never use that Uhaul location again.SCOTT W.
The drop of location I was first given was not a uhaul contractor anymore. So I had to go over my alloted time because it was a work day for me. Once my day was over I called them to try and figure this out and they gave me a new location. They said I was late and that it would be up to the stop of location of they would charge me a late fee. I had to speak to a manager not to be charged late fee all in all 3 uhuals screw up cost me a 5 minute phone 25 minutes on hold and had to take it to a new place.Ryan S.
The place we rented the u-haul from told us our rental got moved so we had to travel to a new location farther from our house. This made the rental more expensive as you have to pay $0.79/mile. That seems like a scam to get more money. Also the guy we ended up working with was not expedient or efficient on service. He seemed like he didn't care if we gave him our business or not. Also, When we got the truck, the check engine light was on. Overall, terrible experience!!! Would not use this company in the future.Eric C.
Was charged $70 fir a $45 rental. Was not late. I don't get it!Rick B.
My reservation was for 12:30. My wife dropped me off to the location as she while she was on her lunch break. There was a sign on the door stating that they would be back at 1:15 so I decided to wait. They did not return until 1: 45 and I believe the only reason is because I found a cell phone number and texted it. I would not recommend this location to anyone and would not rent from them if that had the last truck in the state.Terrence A.
I will definitely recommend this shopp to family and friends. Great service , very nice people. Thanks for helping me out.JACKIE P.
Have someone actually at the store during business hours in case the lock didn't work.Derrick C.
Charged way more than quoted. Will never use uhaul again. And I'll make sure the people I know won't eitherJESEPH M.
Equipment was well maintained and clean.Melanie H.
All the Five stars.... uhaul rental is nothing problem.Latasha S.
I was scammed out of money by this location. I'll never use this location again, let alone U-haul. I've gotten piss poor results from both.JASON P.
There was no dolly and one should have been a available and the truck had damaged that wasn't documented before I used it and the driver side review mirror was broke. Its flimsy and bounces around.Christopher P.
I picked up the truck at 11 am, returned the truck at 3 pm and was charged a late return fee, What is going on here????Tom C.
Customer service was greatTressie Y.
Make sure they explain return process to you or you get charged an fee.Cynthia H.
There was nothing to improve about my experience friendly kind respectable genuinely good people to work with ,I will recommend this company to everyone I knowVivian F.
Equipment was charged incorrectly, causing my credit card to be charged an additional fee. Equipment was not also put together safely. Stopped at another location where the equipment was inspected. Manager at that location stated that my car, which I was towing could have come off the truck.Micha G.
Rental was processed incorrectly, as a result, I incurred an extra charge to my credit card. Equipment was also not installed correctly. Thankfully another uhaul location was near to assist. Told me my car could have rolled off the back due to negligence of the uhaul rep.Micha G.
Excellent customer serviceGina B.
We did not have any blankets and really needed them...no one was there when we got there. had to wait about an hour...other than that, it was fine..LENA S.