Nothing was as scheduled, not the location or time, then I was charged for insurance I didn't order, and at this point things got really bad. My debit card was charged twice for the same truck, and instead of returning my money, I am still waiting for a refund to process almost a week later. The store owner wrote up two different tickets for the same truck, each with a different price, making their mistake incredibly difficult to fix. This Uhaul location ruined my entire moving experience, caused me significant hardship, and then Uhaul blamed my bank. I am traumatized and plan to take action with the Arkansas Attorney General's office and Better Business Bureau once I have recovered from this nightmare if I do not receive 100% refund. Trusting Uhaul with my debit card was a mistake I will never forget.
John M.
Merritt Small Engines LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Jonesboro, AR 72404
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