Make sure the mileage is correct in the system. I was overcharged by 30 miles on my rental
James P
Joliet of Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Joliet, IL 60436
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Staff was very helpful and friendly throughout process. Thank you!
Miguel RThe check in was smooth, no problems.
Tina MAt my drop off I went into the gentleman's location to purchase gas. He told me that I did not need to fill it to the original 1/2 tank. I insisted on doing it. I have rented many uhauls and cars in my time to know it must be done. Even after filling my truck to the same position that I got it he charged me and said I did not. I had proof since it was at his location and the same time as my drop off that I purchased gas. Ashley through customer service was very helpful and was able to credit me however I feel as though this location tried to scam me and I wonder how many people don't pay attention to the minor extra charge he puts on their accounts.
Lisa VKeep up the good work and service.
Raul S