At my drop off I went into the gentleman's location to purchase gas. He told me that I did not need to fill it to the original 1/2 tank. I insisted on doing it. I have rented many uhauls and cars in my time to know it must be done. Even after filling my truck to the same position that I got it he charged me and said I did not. I had proof since it was at his location and the same time as my drop off that I purchased gas. Ashley through customer service was very helpful and was able to credit me however I feel as though this location tried to scam me and I wonder how many people don't pay attention to the minor extra charge he puts on their accounts.
Lisa V.
Joliet of Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Joliet, IL 60436
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Keep up the good work and service.
Raul S.I started this reservation in person at another location that didn't have a rental available at my time needed but recommended this location. They were extremely helpful reserving a van online for me. Once I arrived to pick up the rental, the gentleman waiting on me was very patient & helpful. The process went quick & smooth. The van was awesome - driving like a dream. I returned it the next day and the closeout process was just as great! The same employee took care of me as before. I would like to give him a shoutout! I have found my new home for renting trucks! Thank you!
david B.The owner was wonderfully helpful and assisted in the backing up of the truck. Definitely would recommend to others.
Jessie Z.Fast and great customer service
Maurice T.