When I arrived to my scheduled reservation location the truck was not available. We had to get ahold of customer service, we were placed on hold for 30 minutes to had to drive in rush hour to a further location to pick up the moving truck. We were promised a $50 credit to my reservation which to date I have not received.
Marilyn F.
I80 Mobile
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Joliet, IL 60433
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Equipment was not clean at all. Had used condom in there.
Jawad A.Nothing. This location is friendly, quick and professional.
Heather M.The clerk at the location had no pads available, and though the truck was clean and in good working order the location was not kept up well. Furniture pads are very important for protecting contents during moving, and it's a major hassle to try to find something similar at the last minute. U-Haul has the obligation and the ability to have items available that are on the contract, so this should never have had to happen (and it's not the first time that I've had to substitute items at the last minute).
Jeff V.i took the smaller truck because of the ease of co-operation & honesty with the owner of this gas station we will be renting from him again in the future for our next move in 1 year & will certainly mention this place to my friends.
andrew S.