Got charged $25 cleaning fee for prior user's garbage. When I did the pre-inspection online there was no garbage evident but then when I started driving a rolled up sandwich wrapper and used napkin rolled out in the driver's compartment. I wasn't going to touch that. The rear loading area of the truck was also left in clean condition as found
Tuan T.
Storageblue Coles St
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jersey City, NJ 07310
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Competent and courteous staff handled our transaction efficiently
Keith P.The employee at the counter recorded the wrong mileage number and charged me more than $4k. It's so annoying and unacceptable.
Weixi W.Location is easy to reach. Car is clean. But the staff there is kind of rude and unpainted. A female staff serviced me for pick up and a male staff serviced me for drop off. Both staffs are unpainted. For The female staff, i just asked a little bit more questions regarding the car, she said "you should call uhaul customer service, I don't work for them, I just sit here. For the male staff, I want him to check the car to make sure everything is ok. He is very unpainted, keep saying I will check it later. I purchased the damaged waiver insurance, so technically speaking I don't care if there is anything scratch or not on the car since the damage waiver insurance will cover it anyway. But I just want him to check it like I did at any other rental car compan. This guy is kind of unhappy and don't want to talk to me anymore. He eventually go with me to check, but I can tell it's not quite a pleasant experience.
yizhou X.The excellent attention and the practical and fast service everything was excellent
Ramon L.