Excellent customer service, very helpful and friendly staff.
JAMES MCCARTHY
Gauthier Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jaffrey, NH 03452
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had nowhere to park the uhaul. I uhaul parking lot was full so I had to park on a side street. The Cambridge uhaul in Central square was overbooked and there was a ton of people trying to return the truck here at the same time. I tried calling uhaul for help and they told me to hold, and I was placed on hold for 20 minutes with no answer. I also tried texting uhaul and they told me that this location doesn't accept after hours returns, which is confusing because the text messages I received from uhaul indicated to me that after hours return is possible. Now I'm going to he charged a "wrong return location" fee, which is frustrating because 1) I spent 10 hours moving today and I want an easy drop off 2) uhaul never informed me that my drop-off location doesn't accept after hours returns, so this fee feels unfair 3) the text messages I got from uhaul implied that I could return the truck after hours 4) there were other customers at the uhaul drop location returning their vehicles that were also confused. I've used uhaul before and I've had a great experience. I'll continue using uhual because this business is extremely helpful. But I would appreciate it if you can wave the wrong location fee because the Cambridge Uhaul location really messed up here.
George WhitfieldMichael was very helpful, truck was ready when I arrived a half hour early. He saved me a bit of money. Would highly recommend Keene Uhaul.
Michael CummingsNo Wi-Fi to do online transactions and very secluded location
Ines SelanderProbably best to have staff take the trailers and park them and sign you out.
Sebastian Barthelmess