I had a great experience with U-haul. My one suggestion is to have each vehicle at a full tank of gas. This would make it so easy on the renter to just fill the tank. There would be no guessing at what level is correct. Thank you.
Kellye B
Atto Finale
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40299
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Truck was horribly beaten up, the roof leaked and broke down while using. Then U-Haul charged us for not returning it when you towed it away. Sent a message to the site , and they were rude. Would never ever use this site again and possibly U-Haul either based on the experience.
patrick mI was extremely impressed with the quick and courteous customer service I received. Within a minute of my arrival, I was already being checked in and handed keys to the vehicle I reserved. I sincerely appreciated how hardworking and efficient the team was at this pickup location! Thank you!
Robert DThere was a serious rattle in the roof of the cab that made it too loud to hear anything at speeds over 50 mph. I drove this for almost 1000 miles slowing down and carefully speeding up to try and maintain 55 mph without being maddened by the rattling. It was a very unpleasant experience.
carson rThe online check-in process was a bit more difficult than it should have been.
TIMOTHY M