No service, making it impossible to return the truck via the online checkout procedure...Michael C.
Moving Truck Rental in Jacksonville, IL at Central Rentals
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Jacksonville, IL 62650
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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There needs to be a check list for the vehicle where the location checks certain things on the vehicle just prior to it being picked up to make sure it is in good operational order. I can't believe this is not required. I had to wait for 3.5 hours to have a battery replaced at the pick up location. The roadside assistance process needs to be reviewed and revamped. Half of the wait time was directly related to uhaul and what they needed to do to get someone one site to replace the battery.Brent A.
They did not give me the dollie I rented.Matthew K.
Cab had cheetos on the floor boardsJustin B.
Owner was very helpful!Sharon M.
The truck was disgusting inside. Someone using chew and a cup made a mess of the cupholders and part of the dash. Muddy inside and parked perfectly so that I had to take 2 steps in a near ankle deep puddle to get to the door.Dennis D.
No Verizon for check-in after hours, yet U-Haul rep set it up there and the facility didn't even have an online hot-spot knowing they had a Verizon problem. Then, no key pickup box...instead they left the truck open with a key in it, although it took a long time to find the key in the truck assigned to us. What a hassle! Then the blankets we ordered and paid for and two dollies were not in the truck, so I had to wait until the next day and try to find someone open on Sunday and could only find 30 blankets instead of the 48 I ordered and paid for. I would like credit back for something. What a mess!Dale B.
Need a place to drop off key when you return the truck, and the area needs to be well lit. As a woman returning the truck in a dark area outside of town behind a building, I will never do that again. I will go elsewhere to get a uhaul.Patricia J.
The lock box was not on the building anywhere. We were not contacted to make others arrangements or to let us know where the keys were located. This was the 2nd bad uhaul experience within a week.Ty G.
Upon pick up - the gas tank was 1/2 full and the truck interior was filthy. Spilled cat food all over the floor and the passenger seat had cat hair on it....which I'm allergic too. I ended up cleaning the cab interior so I wasn't miserable on the long drive. I also had the courtesy to return the truck with the gas tank full.Jeff J.
Parking lot is not paved, very little gravel. Could use a load of gravel to cut down on the mud, ruts, and puddles.susan H.
Stock moving materials.marvin F.
Trailer traveled well and drop off was easy. And we dropped it off on time.jerry L.
Zero support if you're looking for answers or corrections to be made this is not the location that you want to pick up a truck. They're consistent response is you have to call U-Haul. This is not a helpful location it is pick up only it is not assist in anyway. Additionally it was not the original location that I asked to pick up the vehiclesue N.
nothing. Friendly and professionalRick L.
The tryck cab was very dirty..steering wheel greasy and filthy: windows dirty... the attendant did not inspect the truck in my presence or explain anything about the truck . I had to sweep the cargo hold and scrub the "grandmas attic" before loading.Ruth B.
Make truck is cleaned upMichael V.
This location had problems with the WiFi, but to their credit they had just had a power outage! I am completely satisfied with the service!Charles J.
Rick and Brianna were excellent very helpful and will recommend this location to my family and friends.Javier R.
Definitely Cheaper Rate'sTracey F.