Pickup and return location was changed. Pickup location did not expect us. Did not speak English well enough to understand us. Did not have blankets we ordered and could not locate key to truck. Did not add insurance we ordered.
Judy W
American Auto Ventures
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32219
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Service and communication was good, Nails + screws need to be picked up in the parking lot, I was concerned about getting a flat tire.
Jeremy CInexperienced personal at pickup caused issues due to not being able to confirm. Bad Internet signal. And third party verification over the phone. Not a good experience.
Jon J