Have better customer service from the the corporate side. This has nothing to do with the location where I picked up or dropped off the trailer. It all stems from no one in the corporate level being able to help with a situation. I called to inform that I couldn't possibly make it back in time so I need to extend a day or just a half a day. Well that was fine until I was told by a operator that the trailer needed to be back by 8 in the morning because they already rented it to someone else. So all I was asking since the return time was 3p.m. that should I have to pay for a full day instead of half a day or prorated. And I talked to multiple people and to no avail they couldn't answer they keep telling I need to talk to the next person that couldn't help or had nothing to do with the situation. So needless to say I had to make sure trailer was back over 6 hours before my drop off time. Which I made sure if to not mess up the other customers day to be all messed up. But to no avail I pay full price. Nothing was resolved and it was a total rio off. So needless to say I will never use U-Haul again and I wouldn't recommend the entire company to anyone. But as far as the service from this location was amazing, very polite. Very hard to get in and out of location besides that no issues beside the ones with corp.Brett P.
A Harrison LLC
(U-Haul Neighborhood Dealer)
Jacksonville, FL 32210
- Mon–Fri9 a. m. - 5 p. m.
- Sábado8 a. m. - 2 p. m.
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Jacksonville, FL 32210
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
Enganches para remolque
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
Camiones a la venta
¡Tenemos la selección más amplia de la industria!
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Awesome service!Danielle C.
Store was not open when it was suppose to be and they rented the blanket I had reserved out so I had noneKenneth B.