The customer service experience was very poor,the rep was a robot that poorly read the script she was given. Not friendly in the slightest bit. The U-Haul emergency brake didn't stick, and the driver seat was just off. I've used U-Hauls before but honestly maybe in a different city I would have a better experience.
TERRELL T.
Moving Truck Rental in Inglewood, CA at Inglewood Pipe & Hardware Supply
(Distribuidor de U-Haul del vecindario)
10600 Hawthorne Bl
Inglewood,
CA
90304
Contáctanos
10600 Hawthorne BlInglewood, CA 90304
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5:30 p. m.
- Sáb.: 8:30 a. m. - 5 p. m.
- Dom.: 9 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Inglewood, CA 90304
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
- Rating:
- 4.0
I elected to do the pre-check in when I booked the reservation on-line to save time when I went in to get the truck. Unfortunately the check-in process is slow due to a for slow internet connection that I was told.
Michael W.- Rating:
- 1.0
The truck barely wanted to make turns and when you say at the red light and it turned green you put your foot in the gas pedal to go and it barley wanted to take off the engine light was on as well they should have not rented time this vehicle I was only able to go home and barely able take it back smh
Cheyna R.- Rating:
- 1.0
The people were so rude, the place is dirty and rundown. They didn't seem to know what they were doing and the area was scary to say the least. I would never rent a U Haul again spend the extra money and hire a professional company
Sindy V.- Rating:
- 1.0
Ive rented before with Uhaul before and was shocked at this dealer. Ive always had seamless experiences. The truck arrived locked with a padlock and one of the workers broke it open and gave me possession of the truck without inspecting any sort of damage to the hinge/rolldoor. Upon driving it the cab was sticky and filthy. Contract was signed with tank full when in reality this was not the case delaying my departure by having to inform the attendant to revise the contract.Upon loading my items, the back roll door jammed and I had to wait over 2 hours for a repairman to come fix it which took another hour. The wiring was out of balance and unhinged from the rolling door. It was obvious it hadnt been maintained. This inconvenienced my helpers by delaying our move time. I would not recommend this Inglewood location again, very dissapointed.
Thomas G.- Rating:
- 1.0
Inaccurately charged for an extra day due to staffs incompetence to look in the Overnight dropBox for the keys of a vehicle sitting in the parking lot. I fortunately have proof of the drop off date however the inconvenience to correct this error is disappointing and a waste of valuable time.
Ryan T.- Rating:
- 5.0
Great
TAMYKO L.- Rating:
- 4.0
nothing all good i have a great experience with the nice lady who was on charge to help me with my rental 10' truck ! thanks a lot girl!
margarita V.- Rating:
- 5.0
Great place!!! They were upfront. No hidden fees. No lies. Great assistance. No problems.
joel H.- Rating:
- 4.0
Good Service and personnel
jazmin G.- Rating:
- 3.0
The entire experience was very stressful. It took 8 days and 10 hours over the phone and repeating my issue over and over to have my rental equipment checked in. Everyone appeared to be passing the buck. Unbelievable....
Paula C.- Rating:
- 5.0
Very helpful with my return. #ThumbsUP :)
Robert S.- Rating:
- 1.0
Very hard to get into drop off and getting out.
pat H.- Rating:
- 5.0
Great service. gentleman behind the counter went above and beyond to make my first experience successful using u-haul defenetly going back to Hawthorn for my next reservation.
Walter E.- Rating:
- 1.0
Train employee to reserve the correct equipment when making a reservation.
Joshua T.- Rating:
- 5.0
Just keep on doing what you guys been doing
Gustavo A.- Rating:
- 5.0
Good service
Moises Q.- Rating:
- 4.0
Process was fast and easy.
Victor E.- Rating:
- 1.0
customer service!!!
Sherwin C.- Rating:
- 4.0
I made my reservation at the site in Los Angeles on 110 and Vermont. I was moving from Los Angeles to Sacramento one way. When making the reservation the customer service rep charged me for 3 days when I only required 1. She stated 3 days were the minimum days for my move. I ended up returning the truck about 24 hours after I left with it. And still got charged for the extra 2 days. I should have been able to be refunded those 2 days that I did not use.
lanesha S.- Rating:
- 2.0
The person who was helping me had no idea what he was doing. He made multiple mistakes and charged me for things I didn't want.
Elizabeth B.- Rating:
- 5.0
The people were very friendly and personable and the truck was really clean.
Robin I.- Rating:
- 1.0
The drop off experience was slightly less painful than the pick up, however the workers did not speak English so it was a bit challenging to communicate with them. Other than that they were very helpful and we ended up getting out of there within a reasonable amount of time. The truck we had also sounded like it was going to break down at any point which was not very reassuring.
Joseph L.- Rating:
- 4.0
It's part of a hardware store. A bit confusing where hardware stopped and U-Haul began.
Thomas E.- Rating:
- 4.0
Customer service was very nice. I needed the truck for an additional hour and they granted it with no problem.
LaTanya A.