Picking up the rental went smoothly, but when I dropped it off the milage online did not come close to matching what was on the dashboard. I was unable to finish the return procedure, but put in a help request through uhaul and dropped off the keys. I got a receipt saying I was charged for a cleaning fee, even though I did sweep the trailer/ did not leave any trash or belongings behind. I was also charged for over 200 miles, when my milage was actually 19 miles. I don't understand why or how that could happen, and why someone would be okay with not being honest in a situation like this.
ASHLYN M.
Sick With It Prints
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Indianapolis, IN 46221
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Everything was perfect! Customer service was fast & efficient, very easy process from start to finish!
THOMAS B.The truck sounded like the exhaust was cut off right below the cab. I couldn't drive it without having the windows open because of the exhaust. The box was full of trash I had to clean out before I could use it and the furniture dolly was rolling around so I had to put it back and get a zip tie to keep it in place. The store smelled like marijuana and they were burning incense to cover it up. Overall not the experience I expect from U-haul.
Joshua S.Very helpful and friendly. We need more customer like this in all business.
Mollie H.The agent was excellent. The equipment not so much
Gary W.