Very friendly and helpful
DONNA LORICK
Obpersa Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46226
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It was a HORRIBLE experience. I’m still waiting for a call from customer service. The uhaul we picked up was in a parking lot completely alone. No other uhauls, no cars, nothing. No one was there to help and the mobile pick up wasn’t working. One 20 Minute phone call with customer support later and we could finally sign in. The uhaul key lock was only off by one digit when we got there, so someone could have stolen it easily. Once we got into the uhaul, the cab was covered in paper from the last several users, and the truck itself was filled with dirt, wood scraps, plastic and popcorn. We had to sweep it out before we could use it. There was NO uhaul signage on the building. Once inside a tiny sketchy office building, there was a taped piece of paper that said uhaul on it. I’ve used Uhaul for years and this was the WORST experience I’ve EVER had with the business.
John McMullenThe original location on Bash Street where I was supposed to pick up my truck… I would give this location a 0 !!!!! Horrible, horrible, horrible customer !!! I had scheduled to pick up a truck at 10:00 am last Friday and they didn’t have a truck for me ??? I had to scramble to find a truck…making me late to my daughters rehearsal for her wedding!!! I will never forget this experience and will tell every single person I know how horrible U-Haul is !!! Just terrible !!!
Garry NavarreI was redirected twice before picking up this rental nowhere near where I needed it. Not sure why you are allowed to make a reservation when the equipment mysteriously becomes unavailable at a specific location. I will never use UHaul again after my recent experience.
Erik ThroopIn my experience, the U-Haul outlet stores are better in providing personal moving products and services
Philip Armbruster