The small store smelled awful from cigarette smoke. The man in the store was not helpful at all and very impatient with me. He could not answer any of my questions about the rental. He did not want to show me the truck or anything about it. I was directed to this store by Uhaul to pick up the truck. The reviews of this store were very poor, 1 of 5 stars. I recommend personel changes or training for the employee to improve customer service. I also recommend Uhaul not steer customers to stores with poor customer ratings.
Philip T.
HLS Jordan Lane LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35816
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.0 Average Customer Rating
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The person who served me in Huntsville alabama was rude and did not treat me well. he was upset and uncomfortable
jousha R.Nothing
Stephone C.Very friendly and helpful personnel.
Ricardo G.Spell out the name of the establishment for easier identification
Anthony L.