The rep was extremely kind and 100% knowledgeable of the Uhaul process!Judith H.
Moving Truck Rental in Huntsville, AL at Huntsville Lock Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Huntsville, AL 35811
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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I was allowed to pick the truck up early, that about the only plus I had? The truck was really rough looking on the outside. It looked like it may have been ran in a demolition derby at some point. The inside wasn't the cleanest but nothing compared to the outside. The heats blower motor on the truck was really loud & you couldn't hardly hear your passenger speaking. Once the truck was shut off you could hear the heaters motor slowing down & it would stop a few seconds after the truck itself was shut off. We used the truck 2 days & on the 2nd day when we first started it the oil & check engine lights were on. My uncle who was helping us move & who happens to be a head mechanic for Allied trucking raised the hood & discovered the truck was over 2qts low on oil. Luckily I happen to have some oil to fill it back up & the lights went out. Truck looked rough & beaten up like I say. Then it had a cracked drivers side mirror & the windows were left crack so I had to wipe dew of the inside of the windshield to even begin to see. The truck got the job done but overall experience was less than average.Corey B.
Forgot the girl's name who checked me out sunday afternoon, but she was the BEST! So helpful and friendly.JOEL K.
This was very out of the way. A very unusual location. Saturday and sunday hours are minimal and very odd times. Big sign at the front door to wear mask while inside but clerk who was not at her desk did not have a mask on the entire time nor did she make an effort. I was asked to drop the trailer at an odd location about 500' at the back of the facility which was difficult to back into. No help disconnecting trailer.PETER S.
It would be nice to have someone hookup/detach trailers from customer vehicles.JAMES D.
When we dropped off the trailer in Hudson, the manager at the drop off location informed us that the chains on the trailer were not correctly hooked up. She asked if the representative at the pick up location helped us load the trailer and set up all hook ups. We told her that the pickup location representative did not help up hook up the trailer. The drop off location manager stated this was against U Haul company policy.Michele H.
Wonderful and friendly. Cannot improve on that!Sandra W.
Awesome job. Turn-in was very easy and efficient .Ronald B.
She was nice but she pulled the keys out of the drop box and gave us the truck without checking it. It was filthy and smelled like smoke. We had also reserved 4 dozen moving blankets that we weren't given and she didn't tell us she didn't give them to us. So we got home and saw we didn't have them. I had to call her and ask about them. She told me she didn't have any and I would have to call around and find some. So I spent the next hour or 2 running around trying to find moving blankets.Nicholas B.
They did not have all the equipment that i ordered. I had go to another uhaul to get a set of appliance hand trucks.ANDERSON M.
Very helpful and friendly.Steve H.
Great customer service, easy drop off.LOWELL F.
When we arrived, the door was locked. We called but didn't get an answer. After about 10 minutes the proprietor walked up. She thought the number we were calling would rotate to her cell. There were no other issues after that.Wendell M.
I had to walk completely around the building to get my uhaul. Then when i got it it was full of moving blankets dirt and trash.Siara L.
Drop off area was too small.CADEN C.
Very nice lady and helpful.Gary Q.
Staff was organized, and made me feel like they were expecting me. Most efficient checkout and return I have experienced with U-haul.James M.
The lady was very nice and smoth transitionEric N.
Great interaction and happy to use them againJeremiah B.
The young lady working was very pleasant and professional. I was in and out in a matter of minutes.Princess N.
Nice lady. Not enough parking in front. She needed help to lift the tongue to put it on my car. The trailers should all have a jack so that no one has to lift the trailer and get hurt.Jim F.
Very helpful staff and they were quick to get me on my way.Kerry B.
Good Location, helpful staffMichael H.
My agent was amazing. She was helpful friendly and just a joy to work with. She made everything easy. I will definitely use this location againTOBY H.
Miss communication that I was renting the truck from the time I picked up the truck to the same time the next day which would have been a day rental NOT 2-DAYS!! I guess that is what happen when you can't talk face to face!! I or any of my family/friends will not be renting from WINCHESTER ROAD STORAGE again!!Dorthy B.