Location did not have my reservation that was confirmed by your web app. Thr did not have blankets and utility lift I ordered. Had to cancel and go to another location and reorder making me late to meet movers. Then Coralville location had problem finding way to confirm I returned blankets and utility lift.THORSTEN J.
Moving Truck Rental in Huntsville, AL at Cannons Racks and Axles
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Huntsville, AL 35801
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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Great experienceEDDIE S.
I couldn't access my mobile account once I arrived to check in and had to go inside. The man was nice but the truck was absolutely nasty and disgusting. The cab of the truck reeked of cigarettes and the middle armrest area had been used to snuff out many cigarettes or cigars. There was mud caked up on the floor. The inside of box area was equally filthy and I swept out an entire dustpan full of trash, lint, dust, screws etc. I've moved many times with uhaul and this was by far the dirtiest truck I've ever seen. As a matter of fact, I've never had a dirty truck until this. To make things worse, 2 out of 4 pieces of equipment I had reserved with the truck was not there and I was instructed to go to the Governors Drive store a few miles away in the opposite direction to purchase/rent those. I didn't have the time with no heads up since my movers were waiting on me to return with truck. This resulted in scratched/ruined furniture. Lastly, I never get the insurance when I rent with uhaul but when the guy manually checked me in and removed the items from my reservation that he didn't have, he also added the cost of insurance without asking or confirming with me. I'd advise renting from another location.KIMBERLY O.
The guys were very helpful in attaching my trailer to my SUV.MELINDA A.
Make sure that the customer knows they will be charged $60 for 16.5 miles worth of fuel. The truck only had a 1/4 when I picked it up.Jacob C.
The 5 x8 trailer lights did not work. Tried with 2 different vehicles.D. Scott M.
They didn't even clean it. Had trash a pack of cigarettes and a lighter in it. With someone's mask.Scott W.
These guys were Awesome. They were caring and could not believe what we were put through to rent a truck and trailer. They apologized but I told them they were Awesome and thank God I did not have to deal with a corporate locationJeffery L.
Only note is that the truck only had about a 1/4 tank, so we had to fill it up right away, but the guys at Cannon were really helpful. On the contrary, the Chevron (Drake Ave, Huntsville) shop was awful. Please review their business and reconsider continuing to let them represent UHaul.Robert K.
Great experience!AMADO JR M.
Did not receive email receipt until the next day after two phone calls.Joe M.
This rental was a bit problematic, the location wasn't the issue. Your systems had been updated the night before and a number of issues came up. The phone portion of the app scanned the back of my license, the computer still wanted an image. It took a number of retries to satisfy the requirements. Then the credit card scanner wouldn't work and it had to be manually called into Visa. The guys working the location did their best with the system issues but it still left me frustrated as I spent ~1hr picking up the trailer. Drop off was smooth as silk.ARTHUR M.
Excellent servicecharlene C.
The truck was dirty, clearly had tire balance issues and the aft of the truck was dirty as well (unit 1901). I have rented trucks from this location before and will probably not use them again. The only advantage to this location is that they are open for pickup on Saturday mornings.Bryan E.
The truck was filthy and smelled of smoke, but otherwise it was great. The guy I worked with was very good and helpful. Thanks.Craig G.
Everything was great. They took care of us right away.; we were tired and very stressed, they were very understanding. Thank you so much!Maritza C.
This was a new shop for me, but the guys were down to earth and personable. I did not have to wait in line, being seen immediately saved me time. I would recommend.Travis G.
I dropped the truck off at 14:33 on Friday and they attempted to bill me for three additional days. They also tried to charge an over mileage expense. Thankfully I took a picture of the fuel/millage at drop off and the phone time stamped it. Customer service corrected the billing only because I had proof.alton K.
I was overcharged. a 29.99 a day rental for two day and was charged 120$. absolutely ridiculous.Nathan G.
First of all the location we had reservations for changed at the last minute which was inconvenient. Secondly, when the location changed the hand dolly came off the order. When we picked up the trailer, the furniture dolly had been given to someone else. We were given the oldest trailer when a brand new one of the same size was right next to it. The trailer we got had small holes in the floor and had not been swept out, and was the creakiest trailer we've ever rented. We ended up going to the store on Governors Drive and will be using that location from now on, and will recommend that location to all, if we ever use Uhaul again. They couldn't even get a receipt to print out for us!Beth P.
The app drop-off function was very easy. The shop was dirty (what do you expect for a mechanic shop?). Once inside, there was a U-Haul office. The guy there was helpful and knowledgeable. Quite a contrast from my experience earlier in the day!Earl F.
Office was inside mechanic work area. No place to drop off truck and trailer, left them parked on the street.christopher L.
Truck was clean and look new. Keep up the good workMariam D.
Upon making reservations to travel out of state. I was told a dolly would be on the truck, that was false. I tried to call the location after I got the tuck, it had already closed. I was under the impression that a storage unit would be available when I arrived in Lawrenceville, GA. Only to find out the U-Haul I returned the truck to had no storage unit neither did a unit ever exist. Actually it was a U-Haul/car dealership. I had to go out of my way to find a unit before any of them closed for my items. Not to mention my card was charged $75 for fuel by what rate?!. This is my first time moving out of state and I'm really disappointed with the false information that I was given. I had to spend funds that wasn't in my budget.LISA W.
Prompt couteous service.cheryl P.