It took a long time for me to get the uhaul. Something with the system wasn't working and the guy told me basically there was nothing that he can do. I had to complain for him to call the help desk to put the info in manually. I thought that was the point of the reservation because they had everything. There was no dolly, or wraps. When I called back he told me I had to ask for that instead of him making that known. Had I known I would have mentioned it. So I had nothing to help for my move which made it way harder for my movers. On top of that I'm charged over what I was told. The over all experience was horrible. I tried calling to complain but the hold time was 60min.sonequa B.
B&G Food Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Houston, TX 77089
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Charged me 120 and I brought it back on half a tank. That's shit was wack it was 160 for 12 hrs for the med truck not the smaller and charged me 54 dollars for extra shit they didn't have like dolly and other moving equipment that shit was wack like this shit supposed to be more affordable. The service wasn't terribleDavid M.
I was only dropping off the equipment, not sure if one would be offered a sit in an office if I were to rent one instead. It's just a store. Hence, no sit for customers.mercy U.
Rep that handled pick up was unfamiliar with the U-Haul tablet and software. The same rep tried to charge double what my estimated amount wasraymond B.
Dirty location in a ghetto. Trash all over parking lot. Uninviting. Would never return here again. Staff couldn't find my reservation and was attempting to refuse to let me return vehicle. Telling me I didn't have a contract with Uhaul. Spent 20 minutes on the phone trying to/talking to a uhaul agent to get this situated. Staff was very rude.Brian L.