I made reservations for a truck and when I went to go pick up the truck, my whole order was wrong. I ordered a dolly and did not receive it and also the truck did not have keys. They gave me keys to two different trucks and the guy that's inside of i storage should be fired, because he had a very bad attitude and very unprofessional and rude. And also it was totally his fault why everything was wrong. He even said it and told me there was nothing he can do about it. I need to contact U-Haul.Ila S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Houston, TX 77049
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Make sure that the equipment you choose is what you get. Make sure is clean. Make sure the gas tank has one quarter fuel like it supposed to. Make it easy to rent it over the app.Jaime M.
All was good. The attendant at istorage was excellent and very helpful. Jeremy went above and beyond to make sure our experience was a great one, since it was our first time renting a uhaul from the storage facility. I would definitely rent again should the need arise.Michelle H.
My wife and I had a very very satisfying experience with dropping of the truck and receiving a correct return receipt. Thank you.Roland R.
I can't think of anything.David W.