I had a reservation made for 11:00, the location was closed when I arrived. I was given the rental at 11:30 once everything was done and the representative showed up. No inspection was done to the U-haul, I did not feel safe driving after we noticed there was a pair of pliers stuck on the left wheel. I contacted customer service and was told it was safe to drive. The truck kept shaking and making clicking noises. Again did not feel safe and felt like my life and others were put at risk.
JAYLINE B
Yardie Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Hinesville, GA 31313
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Keisha was so helpful. Even after my rental was completed she went above and beyond for me.
JON BCommunication with uhaul was horrible. The least professional business ever. Repeatedly spoke with several employees (a total of 8 between my 2 reservations) and every one had a different answer. None of them knew what they were talking about. Went to pick up at time of reservation and no one was even at the uhaul location. Waited on hold for 30 minutes with “help” line that did nothing but re-direct us where we waited on hold until an employee showed 40 minutes after reservation. She claimed to have known nothing about the reservation which I’d booked weeks before & submitted all the pre registration paperwork in the app. Was delayed over an hour due to improper paperwork at the site and the late arrival. The self return was ok except app was horribly slow and kept making us re-submit photos. Will never use uhaul again!
Scott JThank you
JERRELLE ILocation was fine. Had to go to 3 different places to pick up the truck and trailer I had reserved a week ahead of time because no one knew where they were. The location I ended up getting the truck from was closed but they were nice enough to help. Wasted 4 hours when I should’ve had the truck at the first stop where they told me it would be. Got charged for additional mileage because the only weigh station open after I finally got the truck was 60 miles out of the way round trip. Will do anything I can to never deal with uhaul again.
Brandon E