Moving Truck Rental in Henrietta, NY at U-Haul of Henrietta
Moving to or from Henrietta NY 14623? Get FREE truck rental rate quotes at U-Haul of Henrietta.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Henrietta
Pickups Pequeños trabajos
Cargo vans Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Henrietta, NY.
Cargo vans and pickup truck rentals in Henrietta, NY
U-Haul cargo van rentals and pickup trucks in Henrietta, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Henrietta NY 14623. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Air conditioning
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
John C. en
My reservation was moved to a different location without notification. I had to rush from my original location to Henrietta and got there at closing time. Thankfully the manager stayed late to help me. I would not recommend the Victor location to anyone.
Anthony R. en
Need more staff to support this location. The general manager was doing the best he could flying solo. He was trying to keep up, there were a steady 15 people in line. I waited for over an hour and a half and it completely ruined our moving plans for the day.
Gillian P. en
This isn’t an operation that one person can do. It was a Saturday morning, one guy working. (who was the manger, and he was very professional and polite. I really want to stress that) It took me two hours standing in a line past my reservation time to get my van.
Matthew O. en
One employee working busiest weekend. Waited in line an hour and 45 minutes to pickup truck despite reserving ahead of time and checking in online.
Joshua S. en
The poor guy who was there by himself today was totally slammed. Whoever runs this location should realize they need to staff more than one person on college move-in weekend. People were waiting in a line that stretched out the door for 2 hours waiting for a truck. You lost business because I watched people walk out left and right to go somewhere else.
Marla T. en
Be sure to take pictures of your gas gauge when you get the vehicle and when you drop it off. I was charged $6.00 for 1.5 gallons of gas and only drove the vehicle 5 miles.
Joseph D. en
The truck was practically new and was very clean. There was a large line inside so I was very happy to pick-up the truck using my smart phone
James B. en
When I went to return my truck, I had to search the location to find an employee. When I finally found one, all he did was take the key and say I was all set. He did not even bother to check the vehicle or anything. When I received a receipt from my reservation, it said that the truck was returned on 8/20/19 even though I dropped it off on 8/18/19.
Eric W. en
So fast and easy. Vehicle was super clean.
linda e. en
More staff during busy times like college move in% move out weeks
Michael R. en
It was a very busy morning but the U Haul agents were very helpful!
April A. en
I would only recommend this location if it is a convenient location. The employee who checked in the reservation was quite "low energy", and on top of that was also quite low in knowledge. The experience previous to this was about the same except the previous employee was able to manipulate the computer system.. I avoid renting during busy times of the week and month. This location just seems to be understaffed and staff may even be under-trained. I'd prefer to rent from different location in the future but this one is the closest location to my home. Hopefully the quality and quantity of staff improves at this location.
Abbey A. en
Both of the staff were very unhelpful and unfriendly. They acted like we were bothering them by having a reservation. They complained to me about customers out loud after they had left the store. Just very poor service. The store was also very run down, unclean.
cynthia j. en
Dave was very pleasant and helpful I would definitely recommend this location to anyone
Stephanie M. en
My rental was for a business. They did not take the business name. They only took my name when I made the reservation over the phone so I had them note the account that someone else was actually picking it up. The guy over the phone told me that although they had my credit card on file I would have to go in person and talk to the store directly about putting a credit file and my tax exempt form for the business. The day before the rental was for I went to the store in person, tried to give them the tax exempt, 'no we can't keep anything on file here'...and 'don't worry we have your card on file, you don't need to be here in person we can just process the card on file.' Two separate people at the store told me that!!! Truth be told, none of that was true and I need to go back AGAIN in person to take care of this mess. Then on top of all this, he tells the person that picked up the rental 'oh yeah I remember her, I didn't tell her that she didn't need to be here....' Why are rentals so complicated and why can't people just be knowledgeable about the actual process?!?!?!? How unprofessional!
Glenn K. en
Provide better instructions for using car dolly. The tire straps did not stay on which made towing unsafe. Returned dolly because it could not be used
James C. en
Jennifer was very helpful, friendly, and knowledgeable on how to attach the trailer to my truck.
Heather H. en
I came into your store on Sunday a little after 12:30 today. I had purchased a king size mattress at Costco. Since my car couldn’t fit it, I used Uhaul for the very first time, and after this experience today it will be the last time I ever use it! I walked into the store and had to wake up the lady behind the desk since she was napping. Once being in the center lane since that’s where she was sleeping she said come over to this lane in a very rude way. She was beyond rude and miserable the whole interaction I had with her. Me and my friend asked could a king size mattress fit in the pick up and her answer idk. She had nothing to say?! So we asked to rent the box truck her response idk if we have any even though the whole key rack was full of keys. She said let me look it took her awhile and she finally said I guess we have one you can rent. We asked if we could return to the Greece location since it was closer to us, her response that will be at least a 450 service charge. She really put a damper on my day and after my awful experience I would like a full refund! I also plan on contacting corporate and talk to them about my dissatisfaction about today’s experience and I plan on never using this company again and telling all my friends and family about how poorly customers are treated at this location. I hope you can re-train the staff or even get different staff. I work in the customer service field and I would never treat anyone the way I was treated. So if you would like to contact me with any questions I would enjoy answering them, my direct phone number is 585-472-2339 Also I would like a full refund as well. Thank you Lauren Graham
Robin T. en
Lockboxes for keys instead of waiting at counter for assistance
Renee M. en
The Emma Convenience Store individual who worked Sunday charged me $20 ($21.60) for an after hours fee WRONGFULLY though an associate did help me check in and THEN the same individual ignored U-Haul’s customer service associate when they called his store to make an inquiry because he knows he was shady. The U-Haul associate Billy who assisted me was extremely helpful, courteous, polite & professional! THANK YOU BILLY!
Elena R. en
The employees (one in particular) were very rude and had no idea what they were doing. It took us two hours to pick up the reservation I made online weeks prior. This one employee was not helpful and could not answer the vast majority of our questions and made snide remarks to us. Employees need to be better trained!!!!!