My only concern is the employee taking a picture of my license. Not telling me where this is going and is this a work phone or personal phone? Very concerning
Moving Truck Rental in Henrietta, NY at U-Haul of Henrietta
Moving to or from Henrietta, NY 14623? Get FREE truck rental rate quotes at U-Haul of Henrietta.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Henrietta
Pickups Pequeños trabajos
Cargo vans Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Henrietta, NY.
Cargo vans and pickup truck rentals in Henrietta, NY
U-Haul cargo van rentals and pickup trucks in Henrietta, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Henrietta, NY 14623. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Air conditioning
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
Put in the wrong mileage when truck was returned overcharged me 60 dollars and told me I have to wait at least 48 hours to get my money back
The staff at the Jefferson rd location seem to lack knowledge about basic information regarding truck rentals overall. I donâ€™t have names, so I canâ€™t be specific. Perhaps a brush up course on customer service skills and knowledge of u-haul rentals might be in order!
Was easy and equipment worked well. Staff super helpful.
Driver side windshield wiper, would not move back and forth , had to personally tighten up the nut that holds the wiper arm on , the hood was not latched , was driving down the thruway and the hood popped open , the key for starting the vehicle would not turn multiple times , some thing wrong with the steering column, ot shift lever , When I returned the vehicle , I was told I should have called road side assistance - A complete joke, Vehicle should not have been rented to anyone until issues resolved . Please forward tis onto a manager or some one who cares .Here is my cell 585 -469-6789
Truck windshield was covered with snow, no snow brush in truck. Store worker should have cleaned off the snow clean off the snow before giving me the vehicle. Wiper blade rubber was ripped on driver side,would not clean windshield,almost caused an accident when I used the washer and it froze on window. Back tires were bald and I got stuck on a small incline trying to back up. Truck rode bad,no power,and so loud you could barely here the radio
Nothing. The gentleman that helped me as well as the other team members where very friendly.
The person who took care of me both weeks is professional and courteous. He is a great employee. Keep it up!
Please give the full receipt when vehicle is turned back in. I was given and estimated bill on-site and emailed the final bill later. Did not know I did not have the final bill in hand. Cab of van was dirty and so were all the vanâ€™s windows, hard to see out of. Back of van was very clean.
The guys were very helpful and super friendly!!
I dealt with a very disrespectful employee. There needs to be stronger management on employees and their customer service because the employee was unhelpful until forced to and the manager wouldnâ€™t even talk to the customer to figure out the situation. Terrible representation of uhaul that Iâ€™ve never seen. Couldâ€™ve happened anyways but I believe the employee is big into the first line of defense to show a good business practice of greeting the customer and the the manager to follow up any discrepancies but in this situation both were not doing their job.
I returned the vehicle 4 hours past the first 24 hour period of a 48 hour rental - I asked the clerk if he would consider a partial discount. He said he couldn't and suggested I could keep the trailer for the remainder of the period. I wouldn't have been returning the trailer if I still needed it. He could have offered some small token of a discount. You should allow your staff a little latitude to provide special customer service. Clearly you have a locked command.on the market and dont need to worry about offering special service.
Jeremiah was the best. The man knows what he's doing. Good with customers. Thanks
Truck was easy to drive. Was clean and comfortable for long distance driving. I would recommend Uhaul and use Uhaul again in the future.
very strange people, alot of laziness.
Easy transaction. Associates were friendly & knowledgeable.
Mark Payton was super helpful and knowledgeable. Really appreciated his amazing customer service!
Employees never seem happy with their job however they maintain a good supply of clean vehicles so I use this location whenever needed
trailer was not clean outside and had muddy spots on inside floor. Even though I booked on-line and completed all required information and credit card number, it still took a long time at the dealership to complete this transaction. Then the attendant had to take more time to retrieve a camera and take a picture before we could depart.
It was filthy and smells so bad inside that I had to ride with the window open in 25Â° weather
Just make sure the interiors are dry after cleaning them. Our rental van was spotless but I had to use a few blankets to make sure my cardboard boxes stayed dry. I told the folks at the location when I returned the van and they were great about it. Thatâ€™s a good crew you have in Henrietta.
Make sure trucks are functional. Also, when someone takes the time during a check in to spell out what was wrong (check engine light on whole time, inoperable lift gate latch), acknowledge it! If you're taking full price for a barely adequate product and someone takes time to make it better for the next guy, it'd be great to know someone is doing something with that info.
Very helpful, met me at the vehicle and I was all done. I thought I left something in the vehicle, so the next day I asked and was allowed to check the vehicle for the item with no problems. Nice place.