It would be nice if you wouldn't lie to people when they make a reservation. I went to my pick-up spot a couple days early to make sure everything was good to go. When I arrive the gentleman laughs and says sorry but there are no trailers in the Pacific Northwest. If I wouldn't have stopped in early no one was going to say anything till the day of my rental. Sadly it sounds like this is a common issue. Not the best business model to lie to your customer and just deal with it on the day of rental. No worries, I took a train back home and drove the vehicle to my new home. Only cost me an extra 600.00 when I could have made other arrangements.GLENN T.
Moving Truck Rental in Hayden, ID at Hayden West Storage
(Distribuidor de U-Haul del vecindario)
Hayden, ID 83835
Services at this Location:
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.: cerrado
- Dom.: 9 a. m. - 2 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Hayden, ID 83835
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Waiting time was more than 45 min to speak with the agent after having done the online check-in. They don't have good service and is pretty slow. They did not wear mask, another agent came in front of me and started yelling and fighting about an available truck, it was really unprofessional and uncomfortable.Efranys R.
Nothing, everything was awesome!MARK A.
Dave was great! He worked with us to ensure we were well taken care of and our needs were met. Will go back again when ever I need to rent a truck.Donita L.
I reserved with a guarantee this trailer in Spokane, WA and got a call that I needed to pick this up in Hayden lake Idaho. I had to cross state line and pass probably 10 Uhaul locations to get the trailer. It was almost 2 hours round trip and costs another 50 in gas due to Uhaul's change. Hayden lake gentlemen was great but the Spokane location still had this same trailer in the morning and night when I went by. Would love an explanation what the guarantee meant ?Robert L.
Great vehicle and great staff to set up the rentalRandy M.
Nothing very smooth rental experiencePaul T.
David was so great to work with!Stephanie S.
Great service, friendly and very knowledgeable.WOODY M.
It was a wonderful experience at this location! Very efficient, the can was ready for us and even warmed up! I will rent from this location every time from now on! Thank you so much...Twila C.
Excellent service and very kind man I talked to. Great experienceJeanine G.
quick service, trailer worked great, good price.Joaeph F.
Very happy with my experience with this location. The service was above and beyond.jim M.
Great customer service. Good vehicle, exceeded expectations.JEREMY D.
Gentleman who checked out the trailer to me was quick and efficient. Got me on my way very quickly.Robert G.
Great customer service!! Thank you! :)Barbara S.
Couldn't have been better!! Thank you.arlyn E.
Excellent customer service.David G.
Dave is awesome to deal with. Helpful, friendly and efficient. Thanks!Joel B.
Nicest worker, he helped me hook up trailer and was very kind.Natalie M.
Stop selling my name and phone number. From the day I returned the truck, I have been getting phishing texts. I know it originated with you because the texts come in my husband's name on my phone. I'll be writing to the Secretary of State about your business practices.Robert D.
This is the best UHaul facility and owner in the nation. It's small but the owner really cares. Put this branch as a model location of how to treat customers. Super Thanks !!Thomas W.
I was charged a cleaning fee. I swept and blew out the box portion of the truck. The inside cab was clean and during the walk through with the associate not one mention of any issues. I returned the truck on 09/09/2020 and did not receive my receipt until 09/15/20. Not happyPAUL A.
Super Great!!! They are the best in N Idaho!Thomas W.
The entire crew there is awesome. Thanks Shawn for making the process a pleasure!Joel B.