Vehicle was good, however had an issue about the fuel, they said it was full when I picked it up, the gauge did show full. They said I needed to bring back at same level. I drove the pickup truck a total of 13 miles, the gauge still showed full, but being an honest person I did refuel it and it took 3.9gals of fuel so apparently it was not full when I picked it up. I made them aware of this and asked for a refund of half my fuel cost which would have been $7, they said they would not refund me, that I needed to contact customer service so I did and explained the situation to them, they also refused to give me a refund. Seems like poor customer service to me for both the location and the U-Haul corporation.Norman P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Harrisonburg, VA 22801
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- 4.0 Average Customer Rating
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Walked in at 8 am after another site did not have the pick-up truck I had on reserve. They found me this dealer and the service there was excellent. I would use them again, no question. Thanks original Britney !Bob W.
I did get charge for something and they can't not answer , I think if I get charge they are responsable to answering because they do the chargesLUISA N.
Very good service.Elizabeth B.