Maybe have a prorated amount per hour past due times. I hit traffic which was out of my control and you charged me an entire days rental for being a few hours late. It's okay. I will tell everyone I know not to use Uhaul and I will just buy my own trailer so I don't have to get had by you crooks again.Andrew R.
J&J Colonial Cleaners
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Harlem, GA 30814
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The owner first offered me a light cable that was old and worn. However, a co-worker assisted in getting the trailer hooked up and providing a new cable.Adrian J.
Not use colonial cleaners as a U-Haul pickup location. Charged me for an extra day when I dropped the rental off the same day. Lied about the actual mileage used. Charged a gas charge of $10 when the gas gauge didn't move from pickup to drop off. Never again.Joseph B.
Business was closed when dropped off.Brian C.
Willie the man at the counter didn't print a copy of my pickup receipt. I told him I was concerned that the truck only had 1/4 tank of gas upon pick up. I went back into his office and told him I wasn't comfortable leaving without a receipt stating the level of fuel for fear I'd be charged for a full tank at drop off. He assured me the correct fuel level was indicated on the receipt that was to be emailed to me. Before I left his location I told him I had not yet received the emailed receipt. He assured me all was well and I'd have it soon. It never came. Upon dropping truck off I told the agent at Compass Storage what had happened. She said I should call Willie at J and J Colonial Cleaners to have him verify with U haul the amount of fuel in the truck at pick up. I did contact him and he said he would verify the 1/4 fuel level to Uhaul. I received a bill for the fuel and reported what happened and gave Willie's contact info for the verification. The issue wasn't resolved and now I'm paying an extra $40 for fuel I didn't use.Donna M.