So, the equipment used, like the dolly and blankets, was ok and clean, but the truck cargo had some dried mud on the floor which later dirtied some furniture and the mattress.Luis S.
Big Bear Food Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Hamilton, ON L8P2S1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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The staff were excellent and vehicles exactly what i needed when i neededâ€¦won't hesitate to return to this location.Bill D.
Service agent on pick up was nice . The drop off and interim service was the worst I have ever experineced in my life. Rude and scaryKatherine F.
Vehicle extremely dirty and the truck with only 26,000 km multiple times showed me the oil level low message. All this was reported to the store and nothing was done. Extremely disappointed after different uhauls I have rentedJUANCRISTOBAL AN R.
Location was locally convenient, but at the return the operator was incompetent. Old guy who just took the key and told me I'd get my final bill the next day. At the next day I had received no final bill. I called UHaul and they suggested I go down to the rental site as the reservation was still â€œActiveâ€ even though I returned the truck two hours early the day before! To have to go over to the renal site was not convenient as some of us work. The operator was rather poor in customer service or even offering a reason for the reservation not having been closed out. And certainly not even an apology. And he had the audacity to split hairs over a fuel gauge readingâ€¦and when I went to purchase extra fuel he added that kilometre on top of the total kilometrage. Not too pleased with this experienceâ€¦and on my next rental I won't be looking at this site. .Timothy B.