The gentleman working at this locations is wonderful. He is courteous , helpful and made the whole experience very easy. The only thing that was annoying has nothing to do with this location or the employee working there but I received a phone call from a central customer service person on Jan 1 asking if I returned the vehicle at the agreed upon time. I confirmed yes, and asked why I was receiving this call, she said it was because the location was closed (obvciously...it was Jan 1) and that she couldn;t confirm if the return happened until Jan 2nd. I asked, well then why wouldn;t you wait until Jan 2nd to confirm, why call me? If Uhaul chooses to have locations closed, then it is up to Uhaul to wait to gain confirmation of return when the location reopens, calling a customer is not necessary...so I hung up on her cuz she kept reiterating it was to confirm the return. I said I could be lying to you then what would you do? She had no response to this...waste of time.
Carmela C
Vaultra Storage Grimsby
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Grimsby, ON L3M4E8
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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The rep at this location provided the vehicle I needed when I needed it and walked me through the use of the vehicle and billing process. Final billing was adjusted as promised. Well done.
ROY RThe mobile app to obtain the vehicle was terrible and it took me almost 40 minutes to finally access the keys. I won't be renting a uhaul outside of business hours again.
Michelle Gplease hire some software & infrastructure engineers to improve your app. it has bugs, bad UI and is un responsive.
Saim MMake sure that the mileage on the dash is correct at pick up!
LAMBERT S