The man running this location is completely unprofessional and should not represent UHAUL. He never answers his phone, he returns calls sometimes if his mailbox isn't full. When I went to pickup the UHAUL he was out mowing the grass in a field next to the shop. I had to waive him down to get his attention and then he said oh ok well let me finish this and I'll be right with you. The worst part by far was the foul smelling odor when I opened the door. His office smelled so bad I could not enter, it smelled like decay or rot and made me nauseous. On top of it, he offered no jack to connect the trailer so my husband and son had to lift it themselves while I reversed. That is very dangerous. A company rep needs to make a visit to this location before anyone else has to see this.
Melissa S.
Moving Truck Rental in Greenwood, AR at R&B Sales
(Distribuidor de U-Haul del vecindario)
Contáctanos
12331 S Hwy 96Greenwood, AR 72936
Services at this Location:
Location Hours
- Lun. - vie.: 10 a. m. - 3 p. m.
- Sáb.: 10 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Greenwood, AR 72936
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
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Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
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Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Easy to drop off, no problems at all...
Joseph T.- Rating:
- 2.0
We actually rented from a different location - made the reservation online. We get to the location, and they did not have what we needed. We were then directed to a different location, and here, the gentleman that ran it didn't show up. We had to call the initial location, who was able to give us the man's cell phone number. My husband called, and he said it's be another half hour. Considering this was booked online and was supposed to help us move that day, we had to make alternative plans to pick up the next day and do something completely different that Friday. It was a very frustrating experience, and no one seemed to care to fix it or make it right.
Kaitlyn V.- Rating:
- 1.0
If you want to do the rental virtually then the pick-up and drop-off should be easier. I never saw anyone and could only get answers from the regional director. I almost left when I first arrived and realized I was left to try to figure out the truck and how to get the key. Upon returning the truck again no one was there. I had called but the manager left a note on the door. The number he told me to call was disconnected. So I left the truck just hoping it would get checked in correctly. (While I was there a gentleman came by to rent a large truck. Since no one was there he went elsewhere) Bottom line is the truck was clean and easy to operate. The customer service was awful except the regional
Jerri E.- Rating:
- 1.0
The website stated the location was OPEN. We got there, and nobody was there, nobody would answer the phone. Had to contact Customer service. Resulted in being late and setting us back. Truck was fine, but the online check in process was not user friendly or easy. Took a lot of time. Need to make a better CLEAR instruction page on when and how to use online check in.
Robert B.- Rating:
- 4.0
I have water in the trunk o take pictures and video if you need it
Essie R.- Rating:
- 5.0
Have someone there to help!
Eddie S.- Rating:
- 2.0
being more prepared and informed
Carol B.- Rating:
- 1.0
THE PLACE WAS FILTY AND ROACHES WERE CRAWLING ALL OVER...THEY MESSED UP MY PAPER WORK AND CHARGED ME TOO MUCH MONE AND HE WAS SOOOOO RUDE!! NOT DEAN..HE WAS NICE BUT THE OTHER GUY WAS NASTY HORRIBLE...
Paula A.- Rating:
- 1.0
They had me down for taking a furniture dolly which I did not and listed the truck as having a full tank which it was only at half a tank. This caused me problems at drop off. They also sent me with a trailer that had a different number than the records stated
Simon W.- Rating:
- 1.0
I called to see how the drop off goes since this was my first rental. This location has no voicemail at all. And there is no room for you to leave a voicemail. You can very easily leave a voicemail on how to drop off the rental after normal business hours. This would of been very professional and it would of made the drop off a lot easier and faster. Instead this was frustrating to me.
darrell Y.- Rating:
- 4.0
I did not receive a Paid receipt. I was told I would receive one by email, I have not received one yet.
Richard S.