Excellent Service by the location owner.Jerry M.
Moving Truck Rental in Greenville, TX at Phase One Auto Sales LLC
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Greenville, TX 75401
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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I placed the order for a U-Haul truck the previous day to arriving at this location. Upon arrival there are two buildings, which is a bit confusing. We knocked on doors to both buildings and no one answered. We called the telephone number listed on the side of the building. The owner of the establishment answered and was not even aware of our reservation, nor was he at the location. It took several minutes for him to look up our reservation, then he contacted the mechanic who works for him whom he said was currently at the location. A few minutes later the mechanic came out of the side of one of the buildings we had knocked on the door of. It took several more minutes and phone calls from him to his boss to figure out how to go about the rental process. When we were finally able to get the truck, the inside was dirty from the last people who rented it. There were little white rocks all over the seat and the floorboard. Especially during this pandemic, if I were the owner of this facility I would make sure my rental vehicles are cleaned and sanitized thoroughly after each use. I will say that the owner and the mechanic were friendly and did their best to help. However, I would recommend paying closer attention to when a reservation is made, DEFINITELY clean out and sanitize vehicles after someone uses them, and make sure everyone at the establishment is fluent on how the rental process works. We ended up being at this establishment for over 30 minutes before we could leave with the truck.Joshua E.
My original location was changed to this location, when arriving at 10 am to pick up my rental no one was there to help. Someone did arrive, but when getting the Truck ready it was not drivable due to b to backfiring engine. The towdolly drivers side turn light did not operate as wellJC D.
See my complaintElma Kay D.
They were supposed to be open until 7:00 pm, they were closed before 5:00.Ramona L.
Really nothing because everything was legitGLORIA M.