Everything was great, no improvements are needed.
Gregory S.- Ohio OH
- Grandview Heights
- 43212
Moving Truck Rental in Grandview Heights, OH at Grandview Mail Box Service
(Distribuidor de U-Haul del vecindario)
1601 W 5th Ave
Grandview Heights,
OH
43212
Contáctanos
1601 W 5th AveGrandview Heights, OH 43212
Services at this Location:
Horario
- Lun. - vie.: 9:30 a. m. - 4:30 p. m.
- Sáb.: 10 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Grandview Heights, OH 43212
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Van was clean and in great operating condition. The owner is very easy to deal with.
josh W.- Rating:
- 1.0
We chose mobile pick up and our key was not in the lockbox. We were instructed to take a different key but no instructions on how to account for milage and gas usage for a different vsn. The whole process took so long and was very frustrating
Connor S.- Rating:
- 4.0
Not a very good value. My rental was $64, plus $10 gas. Not very good when I only drive 17 miles. Nice people at this location.
Joseph H.- Rating:
- 4.0
Explain the no contact pick up process more thoroughly. I did not realize that I would have to take pictures of myself, documents, and the rental truck when I went to pick up the truck. I also did not realize I would have to supply alternate contact information, that could/should have been supplied on the initial rental application days earlier. I lost about 20 minutes of my time trying to do all of this in the cold weather.
Crystal D.- Rating:
- 5.0
I love this location as it is super convenient to me. However, the truck that I picked up had some minor damage in various areas and it was unclear as to whether or not this had already been registered by Uhaul so I took pictures just in case. Also, there were some tarps left in the truck that I did not know what to do with so I left them in the truck and took pictures as well upon pickup. Just a bit weird, but overall LOVE the app approach to renting without ever seeing anyone.
Tommaso M.- Rating:
- 3.0
Check in process was terrible. No phone or chat support.
Matthew S.- Rating:
- 5.0
good job
V Palani K.- Rating:
- 5.0
Will definitely rent from this location again!
Danielle M.- Rating:
- 5.0
Service was excellent and friendly!
Keanan O.- Rating:
- 3.0
The online experience was not smooth, quick or easy. I find it unusual that even after receiving a confirmation, the entire rental process starts again at pick up when additional alternate contacts must be provided and confirmed. I was very disappointed in the process, online chat support and phone support. I waited 25 minutes to gt someone on the phone eventually just had to finalize things with the customer service people on site..
Robert C.- Rating:
- 5.0
Everything was perfect!
Traci P.- Rating:
- 4.0
App seemed slow with the pick up, I also feel like some of the pickup steps could be done beforehand, such as taking photos of your license and yourself.
Matthew B.- Rating:
- 5.0
Wow!! This was a super cool experience! I never thought you could do something like this without even interacting with a human being. Amazing!!
Tommaso M.- Rating:
- 4.0
Ensure all the rented items are in the truck for interactionless pickup. I only asked for two items, I needed more but assumed someone would forget or the store would run out, and I still only got 1/2 of the items I paid for. If the store doesn't have it in inventory, don't allow people to rent those items.
Sidney C.- Rating:
- 3.0
I don't usually recommend U Haul services or any other for that matter. Most people I know seem to find what they need when they need it own their own
Michael D.- Rating:
- 5.0
Great friendly service!
MITCH M.- Rating:
- 5.0
Thanks! It was easy and the employee was friendly
Erica B.- Rating:
- 5.0
Best Uhaul truck I've ever rented ... long gone are the days of the old and tired fleet from my experience which is great!
Greg M.- Rating:
- 4.0
Very helpful and friendly staff. Fairly easy to check-in online, though I had issues with returning the van due to the site crashing. Fortunately, I returned the van during business hours and was able to get assistance from the staff.
Gabriel G.- Rating:
- 5.0
Very nice gentleman, able to pick up the van with no problems.
Anthony W.- Rating:
- 5.0
Great experience, helpful manager.
Irene V.- Rating:
- 2.0
I paid for a dolly which I never received and the hassle with trying to check in and receive the truck ate into my 2 hour window by about 30 min. The truck also had close to no fuel in it.
Kevin S.- Rating:
- 5.0
The process was easy and the van was great. Exactly what we needed for our move.
Deborah C.- Rating:
- 5.0
Keep up the good work.
Soumya M.