Great customer service
Arnell F.
Smokerz Loop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grand Rapids, MI 49508
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The service was good trucks always good and clean and up-to-date. Enjoy using the U-Haul.
William C.The second location (drop off) very nice
Dan D.It's a run down weed smokers shop with some strange characters hanging around. Lockbox was missing so I had to wait for the shop to open and couldn't start on time.
MICHAEL ANDREAS H.I made my reservation almost a week before I needed the truck, I reserved a 10' truck. When I showed up at the initial location, I was told that there was no 10' truck there. The man there sent me to a different location and met me there. He said the Uhaul system had been down all day, so the 10' truck he thought was at the second location also wasn't there. He was helpful and understanding and ended up getting me a 15' truck for the price of a 10'. Overall, the individual was helpful, but Uhaul fell short of guaranteeing the reservation I'd made, and then it took even longer to get the 15' truck as he had to input my information manually and call Visa to verify the purchase. Again, he did what he could, but it was a frustrating and longer process for both of us because Uhaul's system failed and nothing had been communicated to me before I arrived.
Lillian B.