We were not happy at all with this pick up experience. We were redirected 20 miles out of our way to pick up. I reserved the truck at the original pickup location over a month prior. When we reached the Purple Peddler, there was no one there and we needed to wait for them to arrive, after being told by customer service that we could pick it up. Very frustrating experience and caused us an 1.5 hour trip out of our way,TImothy K.
Moving Truck Rental in Graham, NC at The Purple Peddler
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Graham, NC 27253
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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Went to drop off during business hours, stopped at 12:30, sign on door said be back shortly- waited 40 minutes, no one showed up. Check out online...called back at 3:00 to confirm check out and person acted like didnt know or care.. I suggest you be open if your hours show open!!!Connie C.
T was decent. I had to switch wires to get the passengee side brake/signal light to work but I was satisfied.anthony S.
The man working there didnt know what he was doing. He called someone to help him twice. It was not good at allMelinda M.
He was helpful and professional.Julian C.
Wouldn't change a thing. Great service and equipment!james B.
When I picked up the truck, there was dried mud on the passenger and driver side of the vehicle in the floorboard. The driver side wiper had part of the squeegee hanging from it. The service was terrific.WILLIAM M.
Great service. Friendly staff! Thank you for a quick and smooth return!Thomas P.
Thank Yougary C.
Purple Peddler was more than accommodating!!! He went above and beyond to help me out on our rental!! A+++Eric M.
Computer was down and had to call another location to finish the pickup process (Not a problem, things happen) however, the business smelled of smoke and the truck smelled on the inside. I sprayed air fresher in the cab to mask the smell and washed the windows when getting fueldavid W.
He had computer issues. Need better systems or computers to make it easier for sites like this one to process faster for check in and out.Jonathon P.
The gentleman helping me was very efficient and very nice. He got me on the road fast.Stephanie D.
Dealer could not process my order and had to call someone to process my rental because the computer kept freezing and he would have to reboot. He apologized and explained what happened before calling someone for help. Maybe you need to update your computers so this does not happen to others? This was Not the dealers fault as I am pretty sure these are owned by UHaul? Dealer was very nice and helpful to us in hooking up and providing us with instructions.Matthew C.
The pick-up location changed 24 hours before pick up and it wasn't clear that this had happened. The new location was further away.Katrina A.
The person at the pick up was great. I was shocked that the rental tax rate was so high. I had to pay a $13 tax on a $92 rental.sandra C.
The guy running the place was a dumb ass. He had major computer issues.nick A.
We picked up truck and rubber on front bumper was hanging loose. When we returned it cleck was rude and said my husband was lying to me about the condition when we picked it up. I drove behind him the whole way so I know he didn't do anything to truck. Clerk did not inspect truck before we left. I was very upset he call my husband a liar.karen T.
They did not tell us that we had a mile limit and that we had to pay for miles over our limit. Not very friendly at all at this location, terrible customer service.Gail G.
George, at Purple Peddler, is very sweet and helpful. I had to get a larger vehicle than I needed, but it was a pleasant experience.karen T.
The gentleman who helped me was nice and covered the details of the contract. I am grateful that we took out the full coverage insurance.CARL B.
I wish there was a way to give a review for my Uhaul experience. The dealers did a good job. But I'm not happy with U-Haul corporate and I'm having a problem getting in touch with corporate to fix the issue. Please call me at 321-278-9612 if you have any interest in correcting my issue.shawn R.
Very friendly peopleJamal P.
The clerk at the Purple Peddler on 87 was extremely helpful and kind. Dropped off Friday at roughly 9 PM. Don't know his name, but grateful for his help.ROBERT P.
Nothing, great experience.PAUL S.