When i came to pickup truck the internet was not working so the man asked me to call uhaul. I did. Waited 15 mins on hold. But once the man answered he took over and got this all set so i could get the truck and have my movers who were waiting with me to move on.Cynthia G.
Moving Truck Rental in Goffstown, NH at Stor U Self of Goffstown
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Goffstown, NH 03045
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
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I have no problem with the pick up location they were great the truck however had to be towed from my driveway as it was unsafe to drive and yet I was still charged 100 dollars crappy equipment this is the second time ive had an issue the last time I rented a trailer and the brakes caught fire I will not use u haul again and I will advise my friends and family not to as well probably write a beautiful google review as wellJOSEPH M.
Polite and professional staff.JOSEPH P.
Arrived at 5:30 for truck share to pick up some furniture in Merrimack at 6. The keys to my rental were not left for me. And when trying to proceed on the app it told me the keys needed to be handed to me. With the store being closed, I had to call the after hours line, then was transferred around to two other lines and on hold for 40 minutes. In the end, customer service had to send me to a location 25 minutes away to get an available truck share. This put me at about 30 min and 20 mi out of the way from my destination instead of 5 mi. Ended up costing me more because of an error someone else made. And I was over an hour late to my schedule furniture pickup. This whole ordeal ending up taking me 3 hours when it should've taken 1. Very frustrating.Olivia R.
Rental process is a bit slow, ironically due to modern technology such as uploading photo of license. Simple photo copy would be faster in this instance.WESLEY R.
Did not enter the location. Was just dropping off. But I did have a couple of telephone conversations with Ralph. He was very helpful.Sheryl M.
Great peopleDANIEL M B.
We did the order through the mobile thinking it would be a little easier or faster than going into the office but we weren't thrilled about that part. Everything else was great!!!Gary B.
Great customer service. The truck was exactly what I neededWilliam M.
Customer rep seems a bit racist to me. She was on the phone complaining to a phone company that every time she calls she gets someone who doesn't speak English. Then after I showed her my phone with the truck I needed keys for 24/7 pick up she resorted to say that she needed check on the computer to see which box the key was in which I knew was a lie. She was just checking to see if the truck was payed for. Then she got a key from behind the desk that was not in a box like I predicted. I would have to be a very good hacker to be at a location with a truck at that location in app requesting keys. I've been to this location about 5 times. I never feel welcome there. I only go there sometimes because the truck I need is there otherwise I try to avoid it.JOSHUA B.
Woman at this location was extremely helpful and accommodating. Best UHaul experience we have ever had.James F.
Patty made the return process quick and very easy. Greatly appreciated!Peter B.
No improvement needed as far as I can sayMichele R.
Theresa is awesome with customers, including the people ahead of me in line!Chance C.
Quick friendly serviceCharles H.
The ice was not completely removed from the top of the vehicle.TRACEY L.
Great crewRoger F.
Great place for truck rental and storage needs. Amazing team! Easy to communicate. Great experience!Ludmila B.
Great serviceRoger F.
When a reservation is confirmed, make sure it's really confirmed. Mine wasn't. 7am pickup wasnt ready for me so had to wait for the office to open at 9am.Michael M.
Have the equipment I ordered ready for me.Ryan C.
Self drop off.WALTER R.
The girls working at this U-Haul location were extremely helpful with getting me set up and knowing exactly what I needed to do when returning it. I would definitely use them again!!Michel B.
I have used Stor U Self numerous times to rent a UHaul. Theresa and and Patti are 1st class when it comes to service. I have been more then satisfied.everytime. .RICHARD B.
Not a thingErik M.