Inform the customer that emergency roadside assistance is only available if you take the extra coverage. Be explicit about this. Use simple words to describe the coverage. If the truck breaks down you need this. This did not happen to me and I needed it. It's $415 if you do not add in advance. I would have added the $5.00 coverage if this was explained simply to me. I am not a repeat customer and I will recommend another moving company.barbara L.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Glenwood, IL 60425
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Miscommunication between reservation center and uhaul location caused delay and aggravation. Online reservation system is troublesome! Takes too long. It is confusing and requires too many information items and choices. If not for helpful location manager, I would not use uhaul again.Bradley S.
Honest pricing.SOPHIE M.
Friendly personal and very professional.Stan B.
Great serviceREX O.