I left my drivers license in the cab of the U-Haul called the next day to see if I could come pick it up and I got screamed at and told to call back later to see if he felt like it. I do not think they are professional. The U-Haul was not swept out when I got it. It was not clean on the inside. And they repeatedly questioned me about my drivers license when I first picked up the U-Haul, which I found highly unprofessional being that I signed up for everything online.
Joshua F
Georgetown Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Georgetown, DE 19947
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The advertisement of a rental only costing $19.95 per day is a bit misleading. When you add in the extra fees, it was closer to $75.
Jeffrey HThis location unfairly charged me a cleaning fee the truck was a mess when I got it and I returned it with more gas still charged and I only drove 9 miles they charged me for over 30?! NEVER AGAIN.
Cody RI have rented u haul's many of times and had good experiences every time. This is only the second time I've traveled one way With a u haul and had no problems Whatsoever. Drop off points We're ready and right where they said they were going to be. Thank you guys..
Gary CDon't think pickup and return time should be same as long as it's returned on due day,sooo glad Cash can b used, will b my future site.
Elizabeth L