Nothing. I was very well received. The employees were so helpful and understanding. Overall, and from far, the best car/truck rental experience I ever had.
Alquiler de camión de mudanzas en Gatineau, QC en U-Haul de Gatineau - déménagement et entreposage
¿Te mudas de o a Gatineau, QC J8P8B3? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en U-Haul de Gatineau - déménagement et entreposage. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en U-Haul de Gatineau - déménagement et entreposage
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Gatineau, QC.
Alquileres de vans de carga y pickup en Gatineau, QC
Los alquileres de van de carga y pickup U-Haul en Gatineau, QC son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Gatineau, QC J8P8B3. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
Faster response when we book. I was worried when I read that the truck wasn't available at the desired location but it went well. I would have liked to be reassured faster.
If a customer will take the truck, a personnel should guide the customer how to use the truck because a lot of customers does not know how to use the gears on the sides and other features of the truck. Unless the customer already knew how to use it.
Great experience, friendly staff
The COVID instructions were unclear and I did not immediately realize that only three were allowed in the building (also it is really big and it is difficult to see how many people are actually in the store and the cash registers are blocked by boxes and moving supplies - so several times people entered and were told to step back outside, though it is likely that even if people see the three person limit, they have to enter to determine if three people are already in the store). Maybe some reorganizing of the stock could help this situation? That said, this does not take away from the great employees (and the three employees I interacted with were very helpful - the guy cleaning the vans, the cashier, and the guy who took-back the van).
Une des employÃ©s qui se prÃ©nomme Tanya au service Ã la clientÃ¨le n'est pas courtoise, respectueuse, polie et serviable. Elle dirige la place comme si les clients n'avaient pas le droit Ã l'information. Une simple question et elle se met sur la dÃ©fensive. MÃªme les autres employÃ©s semblent inconfortables et intimidÃ©s. Je ne crois pas qu'elle devrait Ãªtre en contact avec les clients.
Ce qui a ete decevant on a du attendre pour un camion pres de40 minutes quand la reservation etait faite depuis plus de 1 mois.
Staff needs to wear their masks as per public health guidelines.
I rented a locker there , the facility is clean and the locker was always maintenain But , i rented a truck , it was the worst rental experience ever. I was supose to pick up a 14h45 i left the parking with the truck at 16h00 , i was there since 14h30 just standing in line , there was 2 girl in the office , i suppose the boss and the assistant , they saw the the line and did nothing about it , everybody was upsett , bad boss , bitchy and not client oriented .
The interior of our unit was clean, due to weather conditions (ice, snow) the exterior was not cleaned. The attendants were pleasant and helpful.
Staff was very helpful, I would highly recommend.
Melanie and Lucien were very helpful, professional, and kind. It was the first time we felt that Uhaul experience was actually enjoyable. These staff members were organized and went out of their way to be helpful and make suggestions. We were so grateful! Thank you Melanie and Lucien! Un gros merci.
No body ansers the phone, nobody knows nothing... Very sad for this nice compagny. Service is very very very very poor. Locations and trucks are all the oposite
Show up early at the desk for my appointmenten and was turned around! Made it to my time slot, they took the first trailer at hand that was there earlier when I originally showed up. Realized at home that the contract was made for a different vehicle because contract was sent electronically to me. The agent put the trailer on my vehicle without noticing the difference either. Spent 1.5 hours on the phone that night only to be told to show up again the next morning and redo the contract. I was informed that my contract was null and I was not protected (Insurance) as it was not the right vehicle and could not do anything over the phone. This whole experience was tedious, frustrating and time consuming.
my booking was for a 9:00AM pickup but at 8:50AM there were 12 ahead of me..very slow...very disorganized. When asked that I was here for 9:00AM, was told that "they're all here for 9:00AM" & "it's like this every weekend"...understandably things can be more complex in COVID times but only two on cash and lineup moved very slow. There were many unhappy clients...i didn't receive my trailer until well after 10:30 and it delayed my entire trip and added costs. I asked if I could drop off at a different location, should I be late at my destination, but they were unable to correct my itinerary or help me other than telling me to call U-Haul directly, which I did. Was surprised to hear that even though U-Haul caused my delay and that the final destination may not have been open, they were unable to change my drop-off location to suit my final driving destination. Fortunately, the drop-off spot was accessible after hours.
A number of employees were not wearing face masks inside the building and while serving me. Social distancing was also not respected. This is contrary to the law. Not impressed by this.
I rented a 26ft truck there, nobody checked the ramp of the truck before i left with the truck. When I got to my destination and started loading the truck, I noticed the ramp was jammed, I fought with it for a while and couldn't get it to work. I immediately called UHall to let someone know and i was told i a note would be place on my account for a credit about the inconvenience. When I returned the truck the next day, I mentioned the ramp problem again and the the got tried for a while and noticed it was indeed jammed. He managed to pull it and said that i shouldn't be like that for sure and sent me inside to see the manager about it. Not only i send 45 min waiting in line, but also, the manager told me that it couldn't do anything about it, after he went back outside to check it himself he said that $20 is all he could give me for the inconvenience and was really rude about it. Then said if I needed more discount i can call customer service myself. Very rude and inconsiderate as a manager, that's sad.
Having your manager learn Customer Service skills at this location and actually be polite and respectful. She has a HUGE ATTITTUDE and chip on her shoulder and overall B. HORRIBLE SERVICE RUDE
Email messages and online info different than what is in real world 24/7 not applicable the day we came. Pick and drop of not in person only. Staff was very direct and not even empathic about the fact that things were different. Visual pollution in email and even on the payment thing ( were you pay with your card). Make it difficult to identify the important info. Will surely use an other company if I ever need to move again
Quand j'ai reÃ§u la facture de 89$ j'ai appelÃ© pour me faire expliquer la facture. Nicolas a dÃ©crochÃ© et a pensÃ© que c'Ã©tait un certain Mme Desjardins quand j'ai rÃ©pondu il a dit Ã son collÃ¨gue j'ai pris la mauvaise ligne et a raccrochÃ© au nez. Je rappelle je lui signale cette incident il dit oui oui puis sans excuse. Je lui demande de m'expliquer la facture il me dit que le niveau d'essence Ã©tait un peu moins que le 1/4 donc ils ont chargÃ© 42$pour l essence et 30$ pour le service. Je lui explique que l essence Ã©tait bien mis et on a demandÃ© Ã l agent de vÃ©rifier il nous rÃ©ponds que c'Ã©tait pas Ã©crit juste verbal donc Ã§a compte pas. Je lui pose la question sur un autre 15$ de couverture il rÃ©ponds attendait je regarde Ã§a tout de suite aprÃ¨s une dame dÃ©crochÃ© sans transition et me dit je suis le boss de Nicolas qu'est ce que vous voulais. D un ton tellement agressif je lui dit que mon intention c'est pas de contester juste comprendre et leur donner ma version car j'ai pas la tÃªte Ã Ã§a car je vis un divorce et un dÃ©mÃ©nagement elle me coupe pour me dire mais c'est pas notre problÃ¨me Ã§a !!!! Elle me dit de toute faÃ§on la facture ne va pas changer il faut appeler l autre uhaul c'est eux les fautif pas nous. Je lui dit je vais payer la facture mÃªme si pas correct elle me mets des heures en attente je raccroche. Je rappele rebellote. Ã€ la 4e tentative j'ai rÃ©ussi Ã payer. Plus jamais je vais retourner chez uhaul ainsi que tous mes amis et ma communautÃ©. Je vais parler de cette mauvaise expÃ©rience, ainsi qu'en temps que local guide pour Google.
Issue with billing.
Would wish improvement occurs with respect to trailer's condition and clealiness inside. Also, although we were told in Gatineau that we could drop the trailer anywhere in Montreal, when we went to the first drop-off location we had identified on CrÃ©mazie East we were told that we had to go to the Notre-Dame location as our contract stated so. We left this location and called U-Haul from our car. The person we were talking to was more reasonable and facilitated dropping off the trailer at a near location (on Pie-IX). Everything went well at the Pie-IX location as the lady we had spoken to on the phone had called the Pie-IX location before we arrived.
Easy pick up and drop off and cordial staff. Much easier once you have completed the info on line
Fast, friendly, efficient and courteous. Will use again!