Explain the changes
SERGIO V
Metro Rent A Car
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Garden Grove, CA 92844
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
I have filed a complaint because the lady working on Saturday around 11-12pm gave us the wrong information. I told her I was moving to a different county (Corona) and I wanted to drop the uhual off at the nearest uhual if that was ok. I asked her multiple times to be sure because I didn’t want to get a surcharge and she said yes “ all uhual are the same” u just leave the keys. So I believed her but that was not true and super unfair. She works there and should know their rules and policies. I was already buying a house and that extra charge is ridiculous! I would’ve just returned the stupid car but I am filing a complaint because that is unacceptable and I shouldn’t have to pay for an incompetent employee who doesn’t know the difference between locations although that is there job and gives the wrong information to customers. I also kept asking her why the uhual didnt show on my uhual dashboard and how was I gnna return it like that. She said “ oh it just a technical error don’t worry just leave the key” worst mistake ever. $372 for that crap as if I don’t need the money to pay for my mortgage.
HUMBERTO PThe guy was super friendly and explained the whole process and went over the details of the U-haul. He also had a very cute dog in his office! He went above and beyond to accommodate for the gas on almost E when the file said the gas was a little less than half. I ended up filling up extra gas to return and he gave me a little discount for the inconvenience of everything. He is very responsive and gives you his personal Phone in case you need to reach him. Overall had a good experience renting from here!
Danny TThe unit was completely dirty from the bottom to the dashboard and the back of the unit. I had to clean it and it had a bad smell and was completely dirty on the outside.
Ubaldo LNo complaints whatsoever, great reputable company that takes pride in their customer service. Thank you!
Wesley K