The cabin was dirty and the pickup process was extremely difficult and we could not contact anyone in a timely manner.
Moving Truck Rental in Gaithersburg, MD at Shady Grove BP
Moving to or from Gaithersburg, MD 20877? Get FREE truck rental rate quotes at Shady Grove BP.
Get FREE moving truck, pickup truck and cargo van rental quotes at Shady Grove BP
Pickups Pequeños trabajos
Cargo vans Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Gaithersburg, MD.
Cargo vans and pickup truck rentals in Gaithersburg, MD
U-Haul cargo van rentals and pickup trucks in Gaithersburg, MD are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Gaithersburg, MD 20877. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Air conditioning
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
the cargo van was fine, although it was low on washer fluid. The attendee at the location was almost 30 minutes late. I scheduled an 11:00 am pickup, pre-registered and confirmed online, but no one was at the location until approximately 11:30 am.
Have vehicle clean in and out. Dropped off vehicle before location was open with the same amount of fuel I left with and was charged for 4 gal. of gasoline even though I had only driven 25 miles.
Keep up the good work!
I locked my eye glasses in truck and canâ€™t reach anyone to retrieve them. Thatâ€™s ridiculous.
Nothing, I had an easy and efficient experience here today.
No comments , everything is good
First truck had wrong mileage (off by about 2,000 miles) and wrong tank level (it was about half, not full as indicated online). Tried to pick up with cell phone, but would not let me update correct mileage and fuel, even with pictures submitted. Had to go Inside to work with the one guy workin at gas station location. He was on the phone for awhile about it, couldnâ€™t update data in the system, had to rent me a different truck which took an extra 20 minutes or so. Also, the 2nd truck was I suppose clean by Uhaul truck standards for a vehicle with 130,000+ miles, but as with most Uhauls Iâ€™ve rented, it was a bit rough inside and could use a good vacuum and wipe down once in awhile. However, I come to expect this from Uhaul. I normally rent Penske for longer trips, but for short in town, Uhaul only wins out for convenient pickup and drop off locations, definitely not for the quality and cleanliness of trucks.
The whole renting experience was very satisfactory.
I was charged $20 for not enabling location services to show that I returned the truck. I returned the truck on time. The link was not worth at all late in the night.
A strong comment for your U-Haul pickup location, 16804 Oakmont Avenue, Gaithersburg, MD: This location is not reliable at all. Their open hours on their doorstep is basically useless. I strongly advise U-Haul to remove this place as a service spot.
I reserved at 19304 Monthomery Village In Germantown for a 930am pickup. When I get there the employee tells me that there are no trucks available when a reservation had already been made by me. This didnâ€™t go well with me as I needed the truck to move and it wasnâ€™t there. Then I got sent to another location which was a few miles away. That location charged me a higher price than the one I was quoted. Not sure why. As it was not my fault that the first location didnâ€™t have the truck they said they were going to have. After picking up the truck I got an email that my drop off location had been changed. I had no idea why as I didnâ€™t request the change. This was a problem because this second drop off location was miles away which would cause me to go over the 77 miles threshold I had for one day. Now I would need to pay extra. When I called customer service. They did not know why the location was changed neither did they say why the price of the rental truck was changed though I had nothing to do with it. I was the one who was in convenes. Not happy at all with the way things went.
have all of the things ordered available. I needed a dolly and had it included in my order but when I got there they did not have any. they didn't offer any suggestions or options for how to get one. The move was insanely difficult without a dolly and extremely frustrating. The lack of giving a rats ass about me (the customer) and my need for a dolly during the move was something I will not forget - and I will not use U-haul again. The truck I was given had brake issues - the ABS light was lit half the time and the brake pedal would push to the floor when applied about one in every 10 times i used the brakes, it almost caused an accident once - glad I know to pump the brakes to fix it quickly. I told the guy that checked the truck in about the brakes but his lack of ability to comprehend the english language did not allow him to understand the truck had an issue.That truck still has a brake and I hope its fixed before someone gets hurt!!! My perception of U-Haul is terrible!!!
The customer service was pretty standard for Maryland--a lack of friendliness with a mindset of just getting the job done. BUT, the condition of the truck was substandard beyond belief. First, it was parked under a tree and caked in bird poop from the windshield to the driver's side door. Second, as soon as I opened the door, I was smacked in the face with the undeniable stench of smoke. To my surprise, I found a cigarette butt in the cup holder, a sizable pile of ashes INSIDE the cab on the passenger side, and (wait for it) A POUCH FILLED WITH MARIJUANA PARAPHERNALIA! I'm talking a glass bowl, a pill bottle, a lighter, the works! I decided to start the engine before I turn in Smokey the Dragon to see if everything else was in order and (surprise, surprise) the tire pressure light was on. The employee said it was due to the temperature change. However, towards the end of my move, the dash began flashing a warning stating that the tire pressure was low in the right rear tire and the tire monitoring system needed to be replaced. I mean, the truck didn't crap out on me and I got everything moved in one trip. But I did consider just strapping everything to my back as well, so, yeah.
My favor place to rent a truck
The guy charge me for 20 miles and i used 3 miles
Personnel unsure of how to handle rental. It took several minutes to begin reservation. I was asked the same questions repeatedly.
I wasnâ€™t happy I had to pay for an extra day just because I was a few mins late. Thereâ€™s should a grace period. Since I technically used it for 1 day.
Glad to be able to rent a truck for a few hours but was more expensive for mileage than needed to be. Communication couldâ€™ve been better too. When I called two full days in advance to reserve a truck the contact â€œSantosâ€ said just come in and weâ€™ll handle everything quickly at the location. It was not clear-cut process and luckily I had my hand-held phone to aid with the process, my personal phone. It was slower and more cumbersome than I wouldâ€™ve expected. They said their internet was not working. Because of this I feel a discount shouldâ€™ve been applied.
Glad I picked this location
Well for starters my family has always used Uhaul and thats why when my mother told me to use Uhaul i went and followed her advice instead of hiring movers. That being said I had the worst experience ever. I am sorry to report that the clerk was not helpful in the slightest. He had a God awful attitude the ENTIRE TIME. He tried to charge me twice for the same Uhaul truck I had already paid for and I was at the gas station for a hour! Just for the costumer service rep to solve my issue for me. Even then he went and said â€œill give you the key once i go to the bathroomâ€ and he took 15 more mins to exit the restroom. Once he came back he took another 10 mins to give me the leys bc he was kn his computer!! His day was already stressful enough and that clerk did absolutely NOTHING to help me out at all. I will most definitely go to another location if i even choose to use uhaul again. This experience was so awful and so frustrating i dont know if i will be back. Please address this with that clerk because he shouldnt be anywhere near the service industry with the service i got.
took 20 min to rent the truck. agent had no idea how to use the software. gas level was wrong too.. avoid this place..
I had a terrible experience overall. First I was changed from my original desired location during the morning of my pick-up, and was scheduled to go to a location that was not open on Sunday??? I ordered a 10ft truck, and was told that it didn't not qualify for 24/7 pick-up, so I don't know why I was sent to a location that was closed that day? While there I tried calling customer service and had to spend 40 minutes on hold before I could speak with Kevin in the regional office who was able to find a new location for me to pick-up my truck. Finally I was rescheduled for the Shady Grove BP location, and the person there was unorganized and didn't explain the terms to me in the beginning. I was just given the keys and told to come back in 4 hours. I thought I was going to be charged .99 per mile, but was charged $1.29 instead? Due to all of these issues, I was delayed by 1 hour for my moving schedule, and ended up having to pay my movers for 1 extra hour of work that was not planned. I am extremely disappointed with the customer service I received, and WILL NOT be using uhaul again in the future. Alecia Bradford, Reservation ID 24132297.
The place cancelled my uhaul after I had reserved it for the day. Truck was not clean had someone's drinks from previous rental. Bad experience will not go there again.