Had issues with the app on Android. Truck was very dirty and lots of exterior damagr. But it ran well. Went into office to ask for help picking up truck and the place was filled with cigarette smoke. Drop off wasn't much better used a apple based device to do check in. Overall was disappointing.
Brian R
The Great Classic
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, GA 30501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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That location is nasty and had several cats running around. I expressed that I was allergic and he replied “ that’s not my problem”. The location didn’t have the key in the box. The truck was dirty with cat hair everywhere inside. This was a terrible experience, I would never suggest renting from this location EVER.
Lashay PPoor location, I was double charged I called inquiring and I never received a call back.
Emily BThe Great Classic was not helpful at all. Gentlemen that did the rental was rude and short tempered. The office was completely smoked out and had multiple cats walking around and sitting on the desk that I was signing the rental contract on. Gentlemen who did the rental could not help with the trailer set up at all. The trailer I was given had an expired tag (4/23 tag) on the license plate. When I notified the office of this since I was driving it over multiple state lines, I asked if they had the updated tag or a different trailer I could use so I did not have to worry about the possibility of getting pulled over. The guy who runs this location responded by saying, "That is the only trailer you can have. I can't help you with the tag. You won't get pulled over. You either take this trailer or you don't rent a trailer. Only two options." Poor customer service, poor location set up. Trailer itself was fine. Drove great and was easy to handle. Minus the expired tag, the equipment was good.
Andrew SBack door needs work . It’s very hard to close
Sandra C