It took almost an hour for us to be able to get the U-Haul because of the poor service area then the app kept saying that it couldn't read the back of the drivers license. It was a very frustrating pick up. I thought this would be convenient but it was the complete opposite. I also asked for a dolly and didn't get it but I was chargedLouis Y.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Fredericksburg, VA 22405
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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My account was supposed to be set up for 24/7 pick up and it was mistakenly set as â€œin personâ€. I got the the location at 9:00pm and I was not able to pick up my truck. I spent 45 minutes on the phone with a UHaul rep and finally found a vehicle I could use another 20 miles in the opposite direction. The vehicle I was assigned to was dirty and had trash in it. I was told by the UHaul rep that someone would call me on Saturday morning and help me receive a $50 credit for the hassle. I have not received a call yet.Donald H.