Very accommodating, treated me like family. Great Job and thank you.Harry S.
Moving Truck Rental in Franklin, WV at Atlantic Oil Company
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Franklin, WV 26807
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Used after hours drop -off since they were closed for the Holiday Weekend. Easy to find and check out with the drop box.JACOBCALLAHAN A.
Also very helpful workers at this site as well.Kathryn V.
The lot could've been cleaner more organized but otherwise looked great!BLAKE ANDREW S.
Very convenient location. Excellent, friendly customer service. Clean and well maintained truck. Couldn't have asked for anything more (except maybe tilt steering lol). Best out of my 3 times renting from u-haul. I'd go a little out of the way to come back here to get my next one.April T.
The drop off location served it's purpose. The complaint I have was that the rental contract showed I had to return the trailer Sunday night which only gave me 48 hours to move and made the trip difficult. But when I went to return the trailer using the app, it said I had until MONDAY night! VERY aggravating!Gregory S.
Go when they are on site so they can get the truck for you. They have very little parking space and may need to move other vehicles ......But they are very helpful and complete the online work and and make sure the truck is clean and ready to go . I will use them again in the future .Keith G.
The cell service is not very good at this location so it would be helpful to have wifi to log in to.Tammy L.
Seems like parking is limited but both our returns had space for the U- HaulMonica G.
Nothing better . Was a five star experience ***** In fact we're renting a 20' U-Haul next week to complete the move .Monica Jane G.
A smaller tow vehicle might have been happier but I was able retrieve my broken truck home for repair. The reservation process could be improved. I was willing to travel more than 50 miles to collect a more suitable tow vehicle but the office that seemed to have the area franchise could not make the reservation. So I was offered what was local take it or leave it and I took it to make it 1600 miles home. I arrived safely home with my vehicle so that is what counts.Loy S.
I had a motorcycle accident in Franklin WV. The owner of this facility opened up and rented my a truck to haul my disabled motorcycle. Thanks for going above and beyond.Bennett R.
Had a very good experience had to call and extended my rental period without any problems.Donald M.
The office is filthy and doesn't appear to be swept for a lengthy period. The moving blankets were not folded and tossed in the truck. BAD BAD BADWanda L K.
I will definitely recommend!Rebecca R.
Better customer service at corporate level. What ever happened to old policy of reserving and if not in stock at that location, it was moved to that location. Prices have done up too much.Tom W.
I reserved a 20-footer and got a 15. I hot sent to Bridgewater VA to pick up my truck and that was an hour away from where I need the truck. I had to call multiple times to get my truck reserved in Franklin West Virginia.Charity M.
Your telephone hold time is Ridiculous ! I waited over 30 minutes to talk to someone,then I hung up !!!!Thomas D.
Worst experience I've ever had with uhaul. Had to shovel dirt and rocks out of the back and wash it before I could use it. The cab was nasty dirty. But I see that uhaul has charged me a cleaning fee, at least the next person will have a clean truck. When I picked the truck up in Franklin, WV, the rental agent did not check anything. Then after the paperwork was complete he realized there was no gas in the truck so he just handed me 15.00 in cash. It was also a quart low on oil. Had to take my own photos of the existing damage, agent didn't want to do walk around. So needless to say this will be my last experience with uhaul.Charles F.
Great rental experience. Dealer was efficient, courteous, and professional.Everything worked out exactly as presented with no surprises.GENE M.
The truck needed cleaned out, cab and box. Service was very good, but the truck had issues.DANIEL H.
At first, I was a little disappointed that they don't have weekend hours but they were so great to work with that it was not a problem. For a small town, this is a welcome addition and a great money and time saver.DORIS B.
I received an email from uhaul the day before asking the time I would like to pick up the uhaul. I chose noon. I arrived at noon and there was a note on the door that said ' be back in 10 min'. We waited. At 12:30 we began trying to contact the owners. At 1pm we were finally able to contact an owner since the shop was still closed. They informed us that they were closed for the day and were out of town and were unaware that we had scheduled a truck. They said they were trying to find someone to come in and get us the truck. At 2:04 a employee came to unlock the door and the manager walked him through the system so we could get the truck. The employee said he noticed that we had already dinged up for insurance when we booked the truck, therefore, my reservation was received. After going through the paperwork, the employee told us that the truck was not on the premises but was at the owners mothers house, and had a trailer hooked to it. We followed the employee to the owners mothers house where he unhooked the trailer and allowed us to take the truck from there. At 2:30, we were in our way. During this time we were paying moving help who were waiting on us. The owner never apologized or accepted responsibility when we talked to him via phone.Suzanne S.
No one was there to answer the phone with questions before picking up the truck. Had to go find someone around a house to help. The owner did not appreciate looking him up to help with the rental and said we should not have been told he closes at a certain time. He did not even answer the phone before scheduled pick up time.Jose B.
This is a wonderful company to work with. The person that checked us in was very professional and checked us in as quickly as possible.Carolyn C.