This location charged me for more time on my rental than they supposed To. I had it for one day and they. Harged me multiple days with a 25 dollar cleaning fee for 2 blankets unfolded. I WILL NEVER RENT HERE AGAIN
Anthony h
Dans Auto Body & Marine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fox Lake, IL 60020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Make sure the dolly is in the truck. It was a real inconvenience for me.
Michael MI requested dolies and there were none. The lock took 30 minutes to open to get the key and the app wouldn't read my location properly. I was there for 30 minutes trying to get the truck
Maria DYour mobile pick up system was very hard for an older person to use. I was originally set up to pick up the truck at a manned office. Then at the last minute I was changed to a mobile pick. I had a very hard time. And had to call your customer support. It took me a long time to pick up the truck. I will not be using the mobile system again.
Janet TThe location is very convenient for me. I have complaints about the app. It took me long to get the Uhaul through the app and getting a phone call so you could confirm my other contact. Also to return, the website took forever to load and I had to try three or 4 times until the page would be functional for me to start return the uhaul. Then there is no Uhaul key drop off box, so I stored it back into the uhaul pick up box without being sure that is what you wanted me to do.
Celia R