noone at site really knew how to do the paper work employee had to call his mother to get things going, was charged $15.00 for safe trip or something like that was told by employee that would not be charged, but was, and another $5.00 charge for safe something as well, i requested a $20.00 refund have not heard a thing
Willie S
S n A Transit
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Fort Worth, TX 76179
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 3.5 es la calificación promedio de clientes
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Change location or have someone more responsible for taking care of customers. The phone line is no help because you only get a vm and no one calls you back. On the 11th of October I turned in the haul that I rented on the 11th. Yes I only had it a few hours but no one was there to check it in. So I was still billed for having it out. Totally unacceptable.
CHRISTOPHER JWas late. Unorganized and when we turned in the truck he was asleep and couldn’t be waken.
Jason Bguys were super nice and helpful. probably one of the easiest pickup experiences i’ve had! if i was on the area i’d definitely use their location again to rent a vehicle! thank you!
david lInitial assigned U-Haul key box was mixed with another and I had to use a different U-Haul on site after calling the help line. The U-Haul I was forced to use was spray painted on the driver side box truck and appeared extremely unsightly. The interior smelled like body odor however appeared serviceable.
Christopher M