Please refer to my last review.Mary R.
Moving Truck Rental in Fort Worth, TX at JD Automotive Service
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Fort Worth, TX 76103
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
I was charges for extra miles, then put to work because the person who parks the truck and equipment was not there to do it. I had to park the car tow and unhook it then park the truck in a parking space and was not offered help in doing so. I'm glad I had my fiance with me to spot me or I would've been liable for damages. SmhMARY R.
Nothing, stay great!!KENJI K.
Bad side of tien but the only available trailer that I needed.Laurie H.
Lot to drop off uhaul was very crowded with either used or broken down cars?? No idea where to park or once I was parked then told to move no idea how to pull into that spot. So my only issue is parking.HEATHER K.
We had to unhitch our trailer. A nice gentleman ( not an employee) pushed the trailer into the parking spot. Lot was very crowded with carsHOLLY GOETZ H.
When i arrived to pickup our trailer it was parked out on the street stuck between two moving trucks. It was raining and we were told that if we still wanted it we had to figure it out because who ever parked one of the trucks took the keys. The crank on the trailer hitch was missing or doesn't exist so I had to by myself in the rain as a 115# female move this heavy trailer by myself on a busy street because it was not in the lot. Mind you I had a reservation and it was a â€œguaranteedâ€ reservation. But fine I got it figured out on my own. The trailer also didn't have a ramp, which was on the reservation and when I've rented this type of trailer from you guys before it had. However when I went to drop off the trailer at the same location I proceed to unhook the trailer in the same spot I picked it up in. I get it completely unhooked and do online checkout. The girl from inside comes out screaming at me that I can't leave it there (the spot I picked it up from where no one would help me). I let her know this is where I got it from and it was already unhooked and heavy. She said too bad and I would be charged everyday it wasn't in there lot proper. She wanted me to back it into an overcrowded lot off a busy street into a diagonal spot and I let her know I am not the best at backing up trailers in a tight spot and asked if someone could help me she said no. She also never looked up from her phone the whole time. I literally had to pay 2 homeless men across the street to help me pick it up and drag it into the spot. I would love someone to contact me about getting a full refund for my trailer. I have spent thousands of dollars through uhaul in the past as I have moved across the he country many times. And I have always had helpful people and well working equipment and this time was the exact opposite of that. I am in the hospitality industry and Bebe leave awful reviews, but man this time was really warranted.Colter S.
The owner was very gracious in returning the equipment.KAYREN M.
Truck was filthy, location was extremely run down and filthy. I was charged for equipment I did not receive. The customer service was bad, and the owner had an attitude the whole time. When he gave me the keys, I was given the keys and told to go find the truck myself in a giant scrap yard. Horrible experience, will not be renting againAUSTEN JAMES H.
Excellent customer service.MARIANNE H.
Part of the problem is all the bs I had to go through to rent a tow dolly. I've rented a lot of equipment before, without having to do all that. The 55 mph limit u-haul puts on towed equipment is dangerous, too. I had to contend with traffic 10, 15, and more mph than that. They were pissed at my slow speed.STEPHEN S.
A customer was very angry and I'm surprised the employee handled her in a very polite wayMarco M.
Thank you for being so helpful and fast service. To mae sure to let the customer know if the equipment can leave the area that it is in.Florence S.
The location is quite difficult to access and the rental units (both trucks and trailers) were scattered between the vehicles they had for sale and those being worked on and some that looked like just junk. But the gentleman working there was VERY nice and helpful. He was GREAT - the lot was pretty junky, but we were able to get to the tow dolly and out the driveway with little effort.Donna L.
I had the worst experience ever using your company, on the 10/1 packing. I had no choice after the no show from the company you recommended but to go with the only help available, the two guys were nothing but slow and it ended up costing me almost an extra $350 for the packing and when I arrived at Denver on 10/3. I had booked thru you the next company who was confirmed between noon and 1 pm at 1:30 I attempted several phone calls and emails with no reply again. Fortunately I found a local company to do the unloading, and it only cost me an additional $135. So needless to say I will not use your services again and will warn anyone thinking about your company unless they want to be stressed out to the max and spend $700 for movers instead of the $225 I had booked forgary G.
very tight space for the U-Huaul and car transport.Susana V.
The woman that assisted me and the fellow that completed my order when I arrived, were very nice people. It was a smooth process. Thank you.monica M.
I was repeatedly lied to. I made the reservation online for a drop off for Sunday August 9th for a total of 11 day rental. I then got a phone call from Uhaul customer service telling me that the trailer I reserved was not available at my reserved location and would it be OK to use an alternate location that he had chose. I asked him specifically that it would be ok as long as the hours of operation was the same. He said that it was, so I agreed to the change. Upon picking the trailer up at the new location, I was informed that they were not open for business on the the day I had scheduled to return it, that I would have to return it one day later for an additional day or rental. After many attempts to contact UHaul, it took over one hour to finally speak to someone. I explained the situation and was told no problem that they would not charge me for the extra day. Now, I reviewed my credit card and I was charged for the extra day after all. I can only assume that your customer service personnel just lied to my twice just so that they could get me off the phone. I am extremely upset. I hate being lied to.CHARLES H.
JD was professional and helpful in every practical way!DOUGLAS L.
No one was there, the key drop off wasn't clearly marked or located near the office. Teeny tiny parking lot, had to leave the 26 ft truck at the front by the road.Sharon D.
Nothing Nice group of peopleMark P.
Location is not what I choose. Price was not what I was quoted. Some other charges were brought to me for no reason, months later. Uhaul has gone from a company I respected and wanted to use to a company I will only use as a last resort.Earnest W.
Good people, thank you!Alexander J.
All went smoothly. Good experienceKaren F.
Nobody was there at the time of our appointment. I was on the phone with traffic trying to see where I could be sent to pick up another truck when he showed up and was not apologetic about it at all.joseph J.