I reserved a truck days in advance. Called daily to make sure everything was good to go. Each time I called they messed up the time on the reservation. When it was finally the day to pick up the truck I called to verify, they didn't have one available at the time I needed. They said I was supposed to pick it up earlier (which was. Not the time I reserved it). Ended up calling multiple times with 20-30+ minutes waiting on hold to get told sorry we can't help you, or getting hung up on multiple times. After 4 hours on hold I finally got a truck in the next city over which costed me more money in gas and mileage. Very unprofessional and shitty service all together.Daniel W.
Moving Truck Rental in Folsom, CA at Folsom Dam Auto Repair
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Folsom, CA 95630
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
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Very poor customer service - seemed to have bothered the gentlemen for the 3 minutes of his time we took to return the truck.Mary A.
Use a lot with better markings notifying a qualifying U-Haul drop off site. Current location lacks any signage for UHaul and looks like an abandoned truck repair lot. Nobody was in office when I arrived at 3:15pm local time. Eventually a man came out and was helpful to complete the return, very talkative actually. But the return lot should have an obvious U-Haul return signage.PAUL S.
Garbage customer phoneline service, a problem shouldn't require a 2 hour hold time. Owner of store that leases them helped us when he saw us waiting outside. Garbage customer line.Jacob L.