This should not be a drop off location. There is no one onsite and no drop box. We spent over an hour trying to return the truck in 100+ degree temperatures. The truck is still sitting in the parking lot. The lock on the very small lock box, not clearly marked, had an alpha combo on it that took two agents to track down. VERY frustrating experience. I would like a partial refund. I returned the truck early and had to deal with way too much frustration.
Brandt S
Folsom Mini Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Folsom, CA 95630
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The text message with the link to upload my driver’s license and tell me where and what the lock box code for the key arrived on my phone 15 min after I was scheduled to pick it up. As a result, I called the number on a previous text informing me that the pick location was changed. When I called that number it went to VM. I then called the originally assigned location and they were nice enough to connect me with the “regional” manager who helped me get through the process. If I can, I will NOT do business with U-Haul again!
Gregory LThis survey is not even accurate. I picked it up at a gas station on Folsom Auburn road and that was the 3rd location it was changed to
Gregory L