They did not have time for me. Told me to leave the keys with employee and they would check the truck in when they had time. I handed the keys to the employee and left. I received the checked in text/email. But another employee called me hours later exasperated the I had not given the key. I explained I did and that the truck had been checked in. Eventually they found it - but so unorganized and unfriendly.
Thomas G.
Moving Truck Rental in Foley, AL at Hoods Home Center
(Distribuidor de U-Haul del vecindario)
1918 N McKenzie St
Foley,
AL
36535
Contáctanos
1918 N McKenzie StFoley, AL 36535
Services at this Location:
Location Hours
- Lun. - sáb.: 8 a. m. - 4:30 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Foley, AL 36535
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
-
Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
They came out and helped me unhook without asking. Very nice
Douglas C.- Rating:
- 5.0
They made special accommodations for us since we were from out of state and went above and beyond to please us and do what we needed to have done. I highly recommend them and will definitely use them again in May when we return to Foley for our permanent move. I believe the gentleman's name was Woody.
TERRY C.- Rating:
- 2.0
Clean the inside. I found a sock, an undershirt, what looked like a sausage wrapper, a used ketchup packet, a styrofoam cup, sticky cupholders.
Ryan H.- Rating:
- 5.0
Service was great. Very helpful staff. Would definitely come here again
RANDALL H.- Rating:
- 5.0
Very professional team at this location
GARY S.- Rating:
- 5.0
Hood's was very easy to deal with . Truck was a newer model and was spotless!!
HARVEY P.- Rating:
- 4.0
You could improve by making sure the vehicles are maintained properly and inspected property and not just passed on to the next customer in line. We had the worst experience of our life. The truck was not maintained the front end and wheels where so out of balance making for a hazardous ride we complained but not one bothered to ever follow up with us. This is not good business at all very disappointed 😡
DAVID ARTHUR R.- Rating:
- 5.0
Outstanding!!!
Joseph C.- Rating:
- 1.0
Truck had a semi empty GatorAide bottle in cab. Wouldn't object but saw a clean up charge on my bill. Have used uhaul for years and never had such a charge. Back was clean when I left it along with cab except bottle which I didn't put in or take out. Not happy about this. I rent twice a year typically this location around Christmas but will not in future and will let all my friend know. Along with Google and Yelp reviews
john R.- Rating:
- 5.0
Everything went fine. They were very helpful getting me hooked up and making sure the equipment was properly attached and all lights were working.
JOHN M.- Rating:
- 1.0
They do not explain things well, Rented a pick-up truck, to be safe estimated that I would return it around 6:30 pm. I was told they would be closed by then and instructed to use the key drop box when I returned. I ended up getting everything done by 4:00 pm, and I did as instructed. I get the bill and they have charged a $20.00 After Hours Fee....Failed to mention that if they were still open I needed to go inside to counter to return keys. Failed to mention the $20.00 after hour fee and its also not on the rental contract.... PERIOD.
Mary C.- Rating:
- 5.0
Nothing. This location was great!!
Michael P.- Rating:
- 5.0
Nothing .
Anne R.- Rating:
- 1.0
For some reason, the person who prepares the paperwork assumes that the customers know all the U-Haul rules and regulations. The first time he charged me $20 for dropping it off after-hours.(I understand it says that on the paperwork, but I wasn't aware of the extra charges) He NEVER explained to me anything, just asked to sign 4 pages. Never let me know if I drop it after the store closes it will be extra charges, although I told him I can bring it either in the morning or at night. The second time he charged me for 3 days of rental, but I had it just for a day and a Half. That is a BAD business. Will not recommend this place to ANYONE
CRISTIAN D.- Rating:
- 5.0
Hood's was very nice and friendly! Awesome experience!
SANTIAGO P.- Rating:
- 3.0
Box was dirty. And A/C didn't work at first.
RANDALL A.- Rating:
- 5.0
Great customer service
Teresa Y.- Rating:
- 5.0
This is by far the best uhaul location I have ever been to. Bravo.
MICHAEL H.- Rating:
- 1.0
Call me and I'll be happy to share my experience. 251.421.5394
Elliott G.- Rating:
- 4.0
Light in back of truck did not work, making it difficult to unload at night.
VICTOR D.- Rating:
- 5.0
Very friendly and helpful
nick P.- Rating:
- 3.0
Was told we was given extra days for being caught in hurricane Sally. Then they charged my card $388 today for the extra days
Makiah B.- Rating:
- 5.0
Excellent customer service
Charlene S.- Rating:
- 1.0
I will never rent from u haul
Thomas S.