The Associates are tremendous. I highly recommend any and everyone to this location. Staff is very knowledgeable and friendly. I will return if and when I need another vehicle. Thanks Eddie ,makeel and the young lady at the front desk. (Didn't get her name) but they all deserve a raiseCORBIN A.
Moving Truck Rental in Folcroft, PA at RJ Transport LLC
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Folcroft, PA 19032
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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The location was fantastic and the owner was very helpful. However. UHaul did not communicate the appropriate pick up time with them (was confirmed for 9am. The facility did not open up until 10am and they were never told that I was coming before they opened. It was unacceptable on behalf of UHaul, but RJ Transport was excellent.CAROLYNE H.
UHaul provided us with this location for drop off because they could handle a tow dolly. However, only one employee there knew how to remove a car from the dolly and we had to wait nearly an hour for him to arrive at work. We would have preferred to go to a farther location with more expertise. But it was not the fault of the location, it was the fault of the U-Haul company not knowing enough about the personnel.barbara C.
Give him/her a full tank of gas...RICHARD J.
The staff was awesome and very kindM SUZANNE A.
Good serviceGALAL R.
The truck was dirty when I arrived. There was old spilled coffee in the cup holder and actual dirt and dust in the cab of the truck and the truck bed. It was not cleaned after the last person, so the employee did the best he could with one disinfectant wipe. His excuse was that they sent him the truck dirty (so why not clean the truck during a pandemic before you give it to the next person). They charged me for gas even though I filled it to the appropriate mark. I would not rent from this location.Deanna R.
One of the best rental experiences I've had in a long time.David W.
Hello, Thank you for sending me the survey. I was gonna send an email about the horrible experience. 1. I tried to pick up my truck online and your system kept telling me "I was not close enough to the facility to pick up" when I was standing in the parking lot. 2. I had to go inside, which defeats the contactless visit I wanted. 3. It took 30 mins for the guy to check me out. I scheduled my pick up time for 9:30, the system changed it to 10 and I didn't get done till 10:30. 4. When I scheduled my time online for 9:30, it told me it was a 6 hour rental. After I finally left with the truck, I got an email stating it was 5 hour rental. 5. When I went to put gas in the truck I found a problem with the gas tank, so I bought the truck back and was told "oh yeah it's broke". The guy opened it and had is go back to get gas and bring it back again. 6. I get the invoice today and I was charged for the dolly, I told the guy when we picked up that we choose not to get it. He said he took it off. Apparently not. 7. I also found out after the transaction was completed when I picked up the truck that $100 was being held and I would be refunded any extra. Wish that was explained before I left with the truck. 8. I was charged $7 for a dolly I didn't get. I will wait to complete the survey until I hear back on how this will be handled. Sincerely, Kecia Brame firstname.lastname@example.org B.
I had to wait for an hour for a truck I couldn't get the van I had picked out because the person wasn't bringing it back . Then I got charged 25 dollars more for no reason !! Never againDiamond P.
Not only was I over charged they charged me for a empty rental gas fee when I got it with less then 38 miles to drive I want my money backjamel L.
Be sure there are trailers available at more than 1 location and they are available when they are promised. U-haul`s customer service was awful, and caused me a lot of unnecessary stress. The dealer in Folcroft had nothing to do with any of his. They were very nice and helpful.JOHN D.
The customer service was second to none.Tagel N.
I had to drive over an hour one way to get the truck and trailer, then an hour back. Absurd!!!!!!!David A.
Nothing everyone has been amazing, polite and professional.JAMES G.
Maybe be a little more informative on what the contract entails. But they had very friendly and helpful staffMegan B.
Very satisfied. I will use this facility in the fiture.Kim T.
Truck was available and clean. Customer service was excellent!Sabree M.
I would definitely recommend this location When I first arrived even though I had a confirmed reservation it did not show up in the computer and this is my moving day Now I'm Frustrated Edward went above and beyond to make my moving day happen Again Thanks EdIRENE J.